When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Sales Support
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
Sales Support, System Administration > Integrating Your Site
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Sales Support
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How can I remove the "Help" and "Share" tools from my site? View answer
System Administration > Customization
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does it mean if a question is "closed" or "open"
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
What is provided in the enterprise plan? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Sales Support, System Administration > Customization
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
How can we send an email broadcast to all our users? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Sales Support, Public Q&A System > Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
