Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Does Answerbase support the Japanese language? View answer
System Administration > Customization, Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
How do I change the email address associated with my account? View answer
System Administration > Other
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Other
Does Answerbase have a solution for integration with MS Active directory? View answer
Can I set a custom length for my Question Title? View answer
System Administration > Customization
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is there a plan that allows embedding widgets over https? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What percentage of your Q&A content pages should be indexed by Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Why did my products disappear from the "Popular Products" tables on Google? View answer
What happened to content visibility in Google's December 2024 core update? View answer
How do I show the most relevant helpful content on my product pages with the Relevance Filter? View answer
