Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
What is provided in the enterprise plan? View answer
Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Is there a translation of Answerbase into German? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
The timezone on my site does not match where I live; how can I change it? View answer
What is the uptime/reliability for your hosted solution? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Why am I getting an empty question box on my website when I set up my widget? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
Should my main URL and my mobile URL be the same? View answer
Can the text in the "new user" email notification be changed? View answer
