Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What is the URL for my mobile environment? View answer
System Administration > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
What does the timezone setting control? View answer
What does the Business Hours and Holidays settings control? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is the "Offering Reference" and what is it used for? View answer
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is there a translation of Answerbase into Russian? View answer
System Administration > Customization, Other
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
