The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
What is the "Questions to Display" option of the Full Featured Widget? View answer
System Administration > Integrating Your Site
Can Answerbase be integrated with our email system? View answer
Public Q&A System > Other
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a discount if I pay for a full years subscription of service up front? View answer
Sales Support, Billing and Payments
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Does Answerbase currently support the German language? View answer
Sales Support, Public Q&A System > Other
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Sales Support
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Sales Support, System Administration > Integrating Your Site
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer