What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
What is the uptime/reliability for your hosted solution? View answer
Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
How can I remove the "Help" and "Share" tools from my site? View answer
System Administration > Customization
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does it mean if a question is "closed" or "open"
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
Do you have any alternative themes? View answer
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
