Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can I create a widget that displays only unanswered questions? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Other
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
System Administration > Integrating Your Site, Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Can I advertise on my Answerbase pages? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
What is your minimum term contract? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Why am I getting an empty question box on my website when I set up my widget? View answer
Can the text in the "new user" email notification be changed? View answer
Should my main URL and my mobile URL be the same? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
What is the "Category Association" option of the Full Featured Widget? View answer
What is the "Auto-relate page to new questions asked" option? View answer
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
Is there an option to moderate comments, like with regular questions and answers? View answer
What is a Staff Expert and how do I assign one? View answer
