Answerbase Help
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is the Answerbase site mobile friendly or does it come with an app? View answer
Public Q&A System > Other, Sales Support
What is your turnaround time for email support? View answer
Sales Support
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Sales Support, Public Q&A System > Other
Do you have instant-search? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Can an ordinary user edit or delete their postings? View answer
Public Q&A System > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Does Answerbase have a solution for integration with MS Active directory? View answer
Sales Support, System Administration > Integrating Your Site
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Public Q&A System > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Public Q&A System > Point System and Structure, System Administration > Customization
Can we make people pay to ask questions? View answer
Sales Support, Public Q&A System > Asking Questions
Do you support videos in both questions and answers? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Public Q&A System > Registration and Login
Can answers be shared in social media? View answer
System Administration > Integrating Your Site, Public Q&A System > Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Answerbase Help