Answerbase ensures that you can support product Q&A on your ecommerce site, to lift both conversions and organic traffic. This article covers how to integrate into your product and category pages, but we recommend that you review and complete our full list (most are just 5 minutes to do) of Steps to set up your ecommerce site with Answerbase Product Page Q&A . When you're working to install the Answerbase Q&a Read more
Below is the content formatting guide you should use when looking to import questions. There are different guides noted below depending on if you're using a hierarchical category structure or a tag structure for organizing your content, so make sure that you're referencing the appropriate structure based on your system settings that you have defined under "System Settings > General Settings". For a smooth import w Read more
In 2022 Google got a patent issued on something called an "Information Gain Score", where Google can compare several pages that cover the same information and create a score based on which pages are actually adding something to the Internet as far as new information, which they're coining as creating "Information Gain". When you ask Google what information gain is regarding SEO, this is what they pull up as an answer Read more
If you're integrating into a services website, you want to identify the different "Services" that you provide and you'll want to ensure that those are defined when you insert the widget. This documentation covers a services site that has a multi-level taxonomy and navigation of different categories of services they provide represented on their site. If you don't have mutliple levels or categories of services, you sho Read more
If you're integrating into a services website, you want to identify the different "Services" that you provide and you'll want to ensure that those are defined when you insert the widget. This documentation covers a services site that has a multi-level taxonomy and navigation of different categories of services they provide represented on their site. If you don't have mutliple levels or categories of services, you sho Read more
Again, we're needing to temper expectations here....creating great content for your customers needs to be the focus here and it's about a steady diet of great content for your customers that will win over time....but when it's done well, sometimes the results are a bit staggering. See this customer who started publishing content early March 2025 within their Answerbase....and look at what's happened recently. It's in Read more
Rovingblue provides a selection of Ozone water purifiers for travel, off-grid living, and emergencies. They came to Answerbase because they have great products, but in the new land of SEO (search engine optimization), GEO (Generative engine optimization), AEO (answer engine optimization), or whatever you want to call it....it's been hard to filter through all fo the communication about AI and determine what is actual Read more
Rovingblue provides a selection of Ozone water purifiers for travel, off-grid living, and emergencies. They came to Answerbase because they have great products, but in the new land of SEO (search engine optimization), GEO (Generative engine optimization), AEO (answer engine optimization), or whatever you want to call it....it's been hard to filter through all fo the communication about AI and determine what is actual Read more
Rovingblue provides a selection of Ozone water purifiers for travel, off-grid living, and emergencies. They came to Answerbase because they have great products, but in the new land of SEO (search engine optimization), GEO (Generative engine optimization), AEO (answer engine optimization), or whatever you want to call it....it's been hard to filter through all fo the communication about AI and determine what is actual Read more
We've seen the Ecommerce FAQs content notably grow in importance with Google's shift towards "people first helpful content" and since AI needs to feed on this quality "people first" content to have any idea of what it's talking about. It feeds off content like Q&A to source the answers. We've seen this across various industries, and the automotive parts ecommerce merchants have also seen this lift. Let's dig into Read more
We've seen the Ecommerce FAQs content notably grow in importance with Google's shift towards "people first helpful content" and since AI needs to feed on this quality "people first" content to have any idea of what it's talking about. It feeds off content like Q&A to source the answers. We've seen this across various industries, and the automotive parts ecommerce merchants have also seen this lift. Let's dig into Read more
When you migrate to another ecommerce platform, your Q&A content will continue to drive value for you on your new site but after you make the transition you'll need to just let Answerbase know how to reassociate your Q&A content to your new product IDs on your new ecommerce platform. Most times ecommerce platforms will have a unique ID that is within their database and how each product is referenced within th Read more
