When you migrate to another ecommerce platform, your Q&A content will continue to drive value for you on your new site but after you make the transition you'll need to just let Answerbase know how to reassociate your Q&A content to your new product IDs on your new ecommerce platform. Most times ecommerce platforms will have a unique ID that is within their database and how each product is referenced within th Read more
We saw Q&A content soar through Google's 2024 core updates....from March to November (current month) we saw about a 5x increase in organic traffic to Q&A content specifically....and we've also seen lift for our customers sites that the Q&A content is integrated in and around. There are a couple different ways we've seen this play out which we'd like to point out in this post. We're going to show two examp Read more
We saw Q&A content soar through Google's 2024 core updates....from March to November (current month) we saw about a 5x increase in organic traffic to Q&A content specifically....and we've also seen lift for our customers sites that the Q&A content is integrated in and around. There are a couple different ways we've seen this play out which we'd like to point out in this post. We're going to show two examp Read more
This video gives you an overview of some of the customization tools available for you from the self-service interface in the administration dashboard on Answerbase. Additional tools and flexibility is avaialble for Enterprise Plan customers, so if you have any additional needs in customization Contact Us about Enterprise Plan options and we'll make sure you're taken care of. See video on the administration tools belo Read more
When you add Q&A to your product page around the product description, its also helpful to have a more simple widget installed near the product title on the page which allows the users to (1) ask a new product question and (2) see how many Q&A threads are available for that product. To manage that, we support a call-to-action (CTA) widget. See the example below under the review stars: In order to add this widg Read more
Answerbase has several ways of syncing with your product and product categories for your ecommerce site, most are automated but there are some cases where you may need to import your product data. First, identify whether this is needed or not for your integration. Here are the ways that Answerbase syncs with your product information:
Automated Through Widget Parameters: If you've already installed our Q&A w Read more
Thanks for choosing Answerbase to power collaboration within your organization. This guide goes over a few foundational elements to consider as you get started with configuring your Answerbase account and customizing your community platform. Add and Manage Your Categories or Tags In your administration area, you'll see an option for either "Categories" or "Tags" in your main navigation depending on what configuration Read more
Some answers that you provide through Answerbase aren't going to be long enough to justify their own landing page. Now, different customers have different preferences regarding this....we've seen some answers that are just a few lines live on their own landing pages and those Q&A pages turn into featured snippets within Google results that drive conversions and sales....but depending on the type of questions you' Read more
If you've installed the Answerbase Shopify Product Questions & Answers App into your store, you're ready to integrate into your site and make sure the functionality is configured as you'd like. Once you are within the administration dashboard, you can review some other configuration preferences by clicking "Shopify App Configuration > Installation Instructions" as seen here: From there, you'll see a number of Read more
Below is the content formatting guide you should use when looking to import users into your Answerbase administration portal. For a smooth import we recommend that you do the following:
IMPORTANT NOTE: We recommend that after you format your users and have it available in the CSV, take a very small batch of 5-10 users and import those first to make sure that everything gets imported as you expect. Then, after t Read more
Choose the ecommerce platform that you're working to integrate Answerbase's product Q&A widget into:
Shopify
Bigcommerce
Volusion
Magento
Woocommerce
Prestashop
Nopcommerce
Miva
Opencart
Salesforce Commerce Cloud
HCL Commerce
Corecommerce
3dCart
Web Shop Manager
Shoplineapp
Godaddy
Other Read more
When you've created an Answerbase account, you can then integrate Answerbase ecommerce product Q&A into your ecommerce store. This tutorial specifically covers how to integrate Q&A into your product page, there is further instruction available on how to integrate into other areas of your ecommerce site (if desired) at a link at the end of this post. Let's go over how to integrate into your product pages. Step Read more
