What happens to Reported questions and answers? View answer
Ecommerce FAQ Knowledge Base
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Other
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there an issue with mobile app? View answers
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I setup my own domain for Q&A with my domain provider, now what? View answer
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Do you have any alternative themes? View answer
What are user roles and what do they do? View answer
System Administration > User Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can users just look up answers and ask questions without having to login/register? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
System Administration > Integrating Your Site, Other
Do you offer "pay as you go" price plans? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is it possible to edit the timestamp on a question or answer? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
