Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
Is there a discount if I pay for a full years subscription of service up front? View answer
Other
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Is there an issue with mobile app? View answers
Ecommerce FAQ Knowledge Base
Do you have any alternative themes? View answer
Can users just look up answers and ask questions without having to login/register? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
System Administration > Integrating Your Site, Other
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
What is provided in the enterprise plan? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
