Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Offering Reference" and what is it used for? View answer
What does the Business Hours and Holidays settings control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can I post my own product Questions & Answers from the administration site? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How can I create quality AI-generated ecommerce buyers guides that perform for conversion & SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Other
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How can I review answers that are submitted by my staff before they are published? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What is the uptime/reliability for your hosted solution? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
What is provided in the enterprise plan? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Platform Benefits > Search Engine Optimization (SEO)
What types of content is best to post on the product category level? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How much helpful content is too much or too little to display per page? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
