Answerbase Help
Can we disable the Report option under each question or answer? View answer
Public Q&A System > Other
Are there any discounts on plan prices for non-profit companies?
Sales Support, Billing and Payments
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Sales Support
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
Ecommerce Integrations
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
I need help posting answers to questions View answer
How do I post an answer on Answerbase? View answer
Does Answerbase integrate with Google Question Hub? View answer
Is it possible to import from other system? View answer
Feature Requests
What does it mean to anonymize a user? View answer
System Administration > User Management
Do you know an easy tool that allows us to add an opt in easily? View answer
Other
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What does it do to add the product or offering name to the title of a question? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Offering Reference" and what is it used for? View answer
What users will show as "contributors" on the platform? View answer
Public Q&A System > Point System and Structure