What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
How can I remove the "Help" and "Share" tools from my site? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
Is there a way to make my Answerbase site available over SSL? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can I advertise on my Answerbase pages? View answer
How long does DNS propagation take? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Can the text in the "new user" email notification be changed? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Auto-relate page to new questions asked" option? View answer
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
Is there an option to moderate comments, like with regular questions and answers? View answer
Can I moderate questions and answers before they appear on the site? View answer
Do you have any alternative themes? View answer
Can I see data into my Q&A system? View answer
What is a Staff Expert and how do I assign one? View answer
How do I create my own Facebook application for Facebook login? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
What does enabling Schema.org markup do on Answerbase? View answer
Can I add users who can answer questions from the administration site? View answer