How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Used
What types of content is best to post on the product category level? View answer
System Administration > Content Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How do I review Q&A content proposals from my company's previous customer communication? View answer
How can I review answers that are submitted by my staff before they are published? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How can I use an existing answer to answer a new question? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
How do I customize or change the style and design of my Answerbase Q&A widget using CSS? View answer
Is the Q&A content owned by the customer? View answer
How do I configure a CNAME record in Cloudflare? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
How can I see published questions that are unanswered? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Where do I find questions asked on Google related to my products and pages? View answer
How do I connect my Google Search Console account to Answerbase? View answer
How do I publish a Q&A thread after answering the question? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How can I style my Answerbase Q&A Widget? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I copy and paste content from another source into the question or answer field? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Used
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
How do I post a question and answer from the Answerbase administration site? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How to change the default scheduled content review settings? View answer
What are user roles and what do they do? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
