Page-11Answerbase Help

Can I transfer Q&A from one product to another product? View answer

How can I see published questions that are unanswered? View answer

System Administration > Content Management

When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer

Sales Support

Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer

Sales Support, System Administration > Integrating Your Site

Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer

Sales Support, System Administration > Integrating Your Site

If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer

Sales Support

I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer

System Administration > Integrating Your Site, Sales Support

I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer

System Administration > Integrating Your Site, Sales Support

Can I use a credit card to pay for my Answerbase subscription? View answer

Billing and Payments, Sales Support

Can I use a credit card to pay for my Answerbase subscription? View answer

Billing and Payments, Sales Support

How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer

System Administration > User Management

How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer

Public Q&A System > Registration and Login, System Administration > User Management

How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer

Public Q&A System > Registration and Login, System Administration > User Management

Is there an API that does login verification on an existing user that asks a new question? View answer

Public Q&A System > Registration and Login, System Administration > Integrating Your Site

Is there an API that does login verification on an existing user that asks a new question? View answer

Public Q&A System > Registration and Login, System Administration > Integrating Your Site

Is it possible to edit the timestamp on a question or answer?

System Administration > Content Management

If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer

Public Q&A System > Answering Questions

Can I manually adjust the points of users on my Q&A site? View answer

Public Q&A System > Point System and Structure

Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer

System Administration > Customization

My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer

System Administration > Customization

If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer

Public Q&A System > Answering Questions, System Administration > User Management

If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer

Public Q&A System > Answering Questions, System Administration > User Management

If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer

System Administration > Moderation, System Administration > User Management

If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer

System Administration > Moderation, System Administration > User Management

Which search technology does Answerbase use in the core? Solr? Lucene? View answer

Sales Support

I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer

Sales Support, System Administration > Integrating Your Site

I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer

Sales Support, System Administration > Integrating Your Site

For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer

System Administration > Customization, System Administration > Integrating Your Site

For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer

System Administration > Customization, System Administration > Integrating Your Site

Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer

Public Q&A System > Answering Questions, System Administration > Customization

Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer

Public Q&A System > Answering Questions, System Administration > Customization

How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer

System Administration > Customization

Can users just look up answers and ask questions without having to login/register? View answer

Public Q&A System > Registration and Login

Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer

System Administration > Integrating Your Site

What are the different levels of grouping that can be done, for both users and questions? View answer

System Administration > Category Management, System Administration > User Management

What are the different levels of grouping that can be done, for both users and questions? View answer

System Administration > Category Management, System Administration > User Management

The users would like to be able to exchange personal messages. How is this possible? View answer

Public Q&A System > Other, System Administration > User Management

The users would like to be able to exchange personal messages. How is this possible? View answer

Public Q&A System > Other, System Administration > User Management

If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer

System Administration > Customization, System Administration > Content Management

If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer

System Administration > Customization, System Administration > Content Management

Is there a way to "zero" the points accumulated so far by a user? View answer

Public Q&A System > Point System and Structure

Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer

Public Q&A System > Registration and Login, System Administration > Customization

Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer

Public Q&A System > Registration and Login, System Administration > Customization

If we use your software on the wordpress blog, can we add in other plugins? View answer

System Administration > Integrating Your Site

In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer

Public Q&A System > Registration and Login, System Administration > Integrating Your Site

In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer

Public Q&A System > Registration and Login, System Administration > Integrating Your Site

Where do I make a change to [SITENAME]? View answer

System Administration > Customization

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