If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I put adsense ads on the site? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
What is the uptime/reliability for your hosted solution? View answer
Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Can we allow auto approval of questions and manual approval of answers? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I see data into my Q&A system? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
What does it mean if a question is "closed" or "open"
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
If we use your software on the wordpress blog, can we add in other plugins? View answer
