If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
If we use your software on the wordpress blog, can we add in other plugins? View answer
System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What does it mean if a question is "closed" or "open"
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
What is the uptime/reliability for your hosted solution? View answer
Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
