Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
Can I copy and paste content from another source into the question or answer field? View answer
System Administration > Content Management
How can I review answers that are submitted by my staff before they are published? View answer
Can I set up my product FAQs so it pages through all available questions related to a product? View answer
Ecommerce Integrations
How do I review Q&A content proposals from my company's previous customer communication? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Platform Benefits > Search Engine Optimization (SEO)
What types of content is best to post on the product category level? View answer
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Where do I find the unique collection ID in Shopify? View answer
Why would a question come through without a product association? View answer
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
What is Answerbase's monthly snapshot report? View answer
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
