If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
How long does DNS propagation take? View answer
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Is it possible to edit the timestamp on a question or answer?
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
