Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
How can I review answers that are submitted by my staff before they are published? View answer
System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
How do I review Q&A content proposals from my company's previous customer communication? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
What is the "Auto-relate page to new questions asked" option? View answer
System Administration > Integrating Your Site
I setup my own domain for Q&A with my domain provider, now what? View answer
Do you have any alternative themes? View answer
Can I see data into my Q&A system? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I create a widget that displays only unanswered questions? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
I have added users to my website, why did they not receive an email notification? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
The timezone on my site does not match where I live; how can I change it? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
How can I remove the "Help" and "Share" tools from my site? View answer
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management