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Overview of Answerbase's Integration Tools (video)

Answerbase provides a variety of widgets, developer API tools, as well as single sign-on capabiltiies to ensure that you're able to seamlessly integrate your knowledge base into your existing website. This video gives an overview of those tools which you can find within your Answerbase administration site. Read more

Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer

System Administration > Integrating Your Site

Can I add users who can answer questions from the administration site? View answer

System Administration > Content Management

Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer

Ecommerce FAQ Generator

How do I reset a user's password in Answerbase's Administration Portal? View answer

System Administration > User Management

How do I test my Answerbase Conversion Tracking Code on a services site? View answer

System Administration > Integrating Your Site

Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer

System Administration > Other, Other

How can I review answers that are submitted by my staff before they are published? View answer

System Administration > Content Management

Does AnswerBase integrate with Google Analytics? View answer

System Administration > Integrating Your Site, Other

How do I review Q&A content proposals from my company's previous customer communication? View answer

System Administration > Content Management

Does Answerbase integrate with Microsoft Dynamics CRM? View answer

System Administration > Integrating Your Site, Other

How can I import existing Product Q&A Content from another platform? View answer

System Administration > Integrating Your Site

Is there a widget that offers the option of writing answers to questions? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site

How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer

Product Page SEO

I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer

System Administration > Integrating Your Site

Can I assign questions or send questions to specific staff members so they can answer them? View answer

System Administration > Content Management

When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer

System Administration > Integrating Your Site

How do I change the password for an administrator or moderator? View answer

System Administration > User Management

Is there a translation of Answerbase into Russian? View answer

System Administration > Customization, Other

What are valuable general Q&A pairs I can post on my site to start? View answer

System Administration > Content Management

Do I have to install anything or can I control my whole Answerbase site online? View answer

System Administration > Other, Other

In the future, if I need your services to customize my website according to my needs, is it possible? View answer

System Administration > Customization, Other

Can we suppress the picture and username of the user asking the question on the FAQ page? View answer

System Administration > Customization

Can I ask my members to pay for a subscription to access my site? View answer

System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other

Is there a way to post multiple questions at once without importing a CSV file? View answer

Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management

Is there a way to display the "body top" on only the landing page instead of every page? View answer

System Administration > Customization

Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer

Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other

We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site

How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer

System Administration > Integrating Your Site, System Administration > Other

How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer

System Administration > Integrating Your Site, System Administration > Other

Is there a way to answer questions using the seeded users from our initial CSV file? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other

Is there a way to answer questions using the seeded users from our initial CSV file? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other

Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer

System Administration > Integrating Your Site

Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer

System Administration > Integrating Your Site, System Administration > Customization

Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer

System Administration > Integrating Your Site, System Administration > Customization

Can I change the border color on my Ask Question widget? View answer

System Administration > Customization

How do I remove the icons for inserting images, videos, and links? View answer

System Administration > Customization

We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other

I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer

System Administration > Customization

I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer

System Administration > Other, Other

Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management

We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer

System Administration > Customization, Other

Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other

Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer

System Administration > Integrating Your Site, Other

We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer

System Administration > User Management, System Administration > Customization

We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer

System Administration > User Management, System Administration > Customization

Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer

System Administration > User Management

How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer

Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization

What is the URL for my mobile environment? View answer

System Administration > Other

Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer

System Administration > Customization, System Administration > Integrating Your Site

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