We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
How can I use an existing answer to answer a new question? View answer
System Administration > Content Management
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Where do I find questions asked on Google related to my products and pages? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
How do I post a new question of my own from my admin site to a product page? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
How do I review Q&A content proposals from my company's previous customer communication? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Can I install widgets on multiple pages? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can you noindex individual question pages on Answerbase? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Can I create a widget that displays only unanswered questions? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What types of content is best to post on the product category level? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
How can I import existing Product Q&A Content from another platform? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What is Answerbase's monthly snapshot report? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I assign questions or send questions to specific staff members so they can answer them? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
How do I see the performance of my Q&A landing pages in Google Search Console?
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
