Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
System Administration > Integrating Your Site
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Do I have to install anything or can I control my whole Answerbase site online? View answer
System Administration > Other, Other
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
System Administration > Customization, Other
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
How do I change the email address associated with my account? View answer
System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
How do I attach Answerbase to my website? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Do you have any alternative themes? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
How do I increase the character limit for the SiteMap verification text?
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Is it possible to edit the timestamp on a question or answer? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
