We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
Can I create a widget that displays only unanswered questions? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Is there a translation of Answerbase into German? View answer
Do you have a WordPress plugin? View answer
How many users can I have on the Basic plan? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
How do I reset all settings to default? View answer
How do I notify someone that they are setup with an account to my site? View answer
Is there a translation of Answerbase into French? View answer
