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Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer

System Administration > Customization, Other

Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer

System Administration > Customization, Other

I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer

System Administration > Integrating Your Site, System Administration > Customization

Is there a translation of Answerbase into Polish? View answer

System Administration > Customization, Other

Is there a translation of Answerbase into French? View answer

System Administration > Customization, Other

How do I reset all settings to default? View answer

System Administration > Customization, System Administration > Other

We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer

System Administration > Integrating Your Site, Other

Do you have a WordPress plugin? View answer

System Administration > Integrating Your Site, Other

I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer

System Administration > Integrating Your Site, System Administration > Customization

How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer

System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other

What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer

System Administration > Integrating Your Site

Is it possible to integrate SSO out-of-the-box or is that a customization? View answer

System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other

How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer

System Administration > Integrating Your Site

How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site

Is "Most Popular" calculated the same for the widget and the site itself? View answer

System Administration > Content Management

After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer

System Administration > Content Management

How can I remove products manually from the list of products shown on our Answerbase site? View answer

System Administration > Content Management

Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer

System Administration > Category Management

I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer

System Administration > Category Management, System Administration > Customization, Other

It is possible to have two tiers of categories? e.g. categories > sub-categories View answer

System Administration > Category Management, System Administration > Customization

Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer

System Administration > Category Management

We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer

System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other

What are the different levels of grouping that can be done, for both users and questions? View answer

System Administration > Category Management, System Administration > User Management

As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation

Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other

How to Manage User Generated Tags within Your Answerbase Administration Dashboard (video)

Answerbase provides you with all the tools you need to effectively create, manage, organize, and moderate user generated tags within your administration dashboard. This video gives you a review of what those tools are and how to use them. Read more

How do I add an external ID to a category? View answer

System Administration > Category Management

How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer

System Administration > Customization

How do you disable the "Login" and "Registration" options so those don't show? View answer

System Administration > Customization

How do I remove the help page links from my public knowledge base? View answer

System Administration > Customization

How do I configure a CNAME record in Cloudflare? View answer

Ecommerce Product Q&A

Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer

System Administration > User Management, System Administration > Customization

Does Answerbase already provide a sitemap and syndication to different search engines? View answer

System Administration > Other, System Administration > Customization

If I set my site to private, will it be viewed by Google searches? View answer

System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login

What size are the 3 sections on the "Questions" page where I can place my adds? View answer

System Administration > Customization, System Administration > Other

When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer

System Administration > Customization

Is it possible to change the name of the site and how can I do that? View answer

System Administration > Customization

Is it possible to customize the rank/reputation, point system, etc? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization

Can I disable to the "Question Details" area on my site? View answer

Ecommerce FAQ Knowledge Base > Other, System Administration > Customization

Where can I find the Ansewrbase API Documentation? View answer

System Administration > Customization, System Administration > Other

Can I set a custom length for my Question Title? View answer

System Administration > Customization

Can I put Google Adsense on my Q&A pages throughout my site? View answer

System Administration > Customization, Other

I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer

System Administration > Customization, System Administration > Other

Is there a translation of Answerbase into Russian? View answer

System Administration > Customization, Other

Is there a way to display the "body top" on only the landing page instead of every page? View answer

System Administration > Customization

Can I ask my members to pay for a subscription to access my site? View answer

System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other

In the future, if I need your services to customize my website according to my needs, is it possible? View answer

System Administration > Customization, Other

We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other

How do I remove the icons for inserting images, videos, and links? View answer

System Administration > Customization

Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer

System Administration > Integrating Your Site, System Administration > Customization

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