How can I import existing Product Q&A Content from another platform? View answer
System Administration > Integrating Your Site
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Can I change the font family used? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
When customizing a website header, is it possible to change the font size of the title display? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
Do you have any alternative themes? View answer
Can I change how many questions are displayed by default on my homepage? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
