Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
System Administration > User Management
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
System Administration > Integrating Your Site, Other
Can I disable to the "Question Details" area on my site? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
What does the timezone setting control? View answer
System Administration > Other
What does the Business Hours and Holidays settings control? View answer
What is the "Offering Reference" and what is it used for? View answer
What is a moderator and how do I assign one? View answer
What is a Staff Expert and how do I assign one? View answer
What is an Administrator and how do I assign one?
System Administration
Can I see data into my Q&A system? View answer
System Administration > Content Management
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
test View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Should my main URL and my mobile URL be the same? View answer
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
