Answerbase Help
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Is there a plan that allows embedding widgets over https? View answer
Sales Support, System Administration > Integrating Your Site
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Can I import more than one user at a time? View answer
System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
How do you add a video to a question or an answer response to that question on Answerbase? View answer
System Administration > Content Management
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I include links in my answers when I import questions and answers content? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
Answerbase Help
