Do you support videos in both questions and answers? View answer
Sales Support, Public Q&A System > Other
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Public Q&A System > Registration and Login, System Administration > Customization
Is there a way to "zero" the points accumulated so far by a user? View answer
Public Q&A System > Point System and Structure
The users would like to be able to exchange personal messages. How is this possible? View answer
Public Q&A System > Other, System Administration > User Management
Can users just look up answers and ask questions without having to login/register? View answer
Public Q&A System > Registration and Login
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Does Answerbase currently support the German language? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
How do I remove or disable the blurry words on the login page? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
Can users ask any random question that they would like? View answer
Can Answerbase be integrated with our email system? View answer
Public Q&A System > Other
How can I charge people money for registration and access to my Q&A environment? View answer
How long does a session last once a user is logged in? View answer
While registering, can a person choose his field of expertise? View answer
How long do logged in sessions last for users?
What file types are supported for attachments? View answer
How do I get backlinks quickly? View answer
Public Q&A System > Keyword Searches
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
Will the content of the site belongs to me or is it yours? View answer
Can I put adsense ads on the site? View answer
Is there an issue with mobile app? View answers
Public Q&A System
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
What happens to Reported questions and answers? View answer
