Your users have the ability to subscribe to topics that they're interested in hearing about, so they're aware of any new posts that are published on the knowledge base or aware of engagement around posts they're actively following or have contributed content to. As users, they have the ability to manage these settings when they're logged into their account and as an administrator you can also configure and edit these Read more
If your a Shopify merchant looking to integrate product questions and answers into your product page, Answerbase provides a robust solution to accomplish that goal and can scale as you scale your business. This article communicates the steps that you should take for a successful integration. Before we get to the integration, we encourage you to watch an update on what Google is doing with ecommerce-related search...a Read more
You can import a list of the pages you'd like to target and focus on with the AI-Enhanced Optimization Workflows. This import is very easy, it just needs to be a CSV file that contains one column....and that one column will contain the "External IDs" for your products, product categories, or pages. If you provide a list of these unique IDs, they should be consistent with the IDs that Answerbase has saved on our end t Read more
You can distribute Answerbase's subscription widget throughout your site in order to prompt customers to subscribe to answering questions related to the products that they've purchased. You can find the subscription widget in your administration dashboard under "Integration > Subscription Widget". This widget will display on your page similar to what you see below, but you can customize the verbiage and look as yo Read more
Answerbase product page Q&A increases your ecommerce conversions while growing organic search traffic to your store. Ecommerce merchants who use Answerbase product Q&A see:
Up to 75% of product questions answered through Answerbase convert to a sale.
Organic traffic to their site grows by up to 4x as their Q&A content grows, and potential customers searching on Google (and other search engines) a Read more
You can have new users who engage with your Answerbase be provided the opportunity to subscribe to your promotional email lists. You can enable that option under "System Settings > Login & Registration" within your administration area. Once you have users subscribing, you can have those subscribers automatically added to your subscription lists on other 3rd party email services like Klaviyo, Hubspot, Mailchimp Read more
