Answerbase Help
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
Do you support videos in both questions and answers? View answer
Sales Support, Public Q&A System > Other
Is there an option to moderate comments, like with regular questions and answers? View answer
System Administration > Content Management
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Sales Support, System Administration > Customization
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
Sales Support, Billing and Payments
How long does DNS propagation take? View answer
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Sales Support
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
What are the monthly pageview threshold and overage charges for the Business Plan? View answer