If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
Sales Support, System Administration > User Management
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
Can Answerbase be integrated with our email system? View answer
Public Q&A System > Other
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
How many users can I have on the Basic plan? View answer
Do you have a WordPress plugin? View answer
Sales Support, System Administration > Integrating Your Site
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Sales Support, Public Q&A System > Other
Is there a translation of Answerbase into German? View answer
Sales Support, System Administration > Customization
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
test View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
System Administration > Integrating Your Site
When customizing a website header, is it possible to change the font size of the title display? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Sales Support
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
Public Q&A System > Registration and Login
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
The users would like to be able to exchange personal messages. How is this possible? View answer
Public Q&A System > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
Public Q&A System > Point System and Structure
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Public Q&A System > Registration and Login, System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
How can we send an email broadcast to all our users? View answer
System Administration > User Management
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
Is there a maximum number of users we can have? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What is the uptime/reliability for your hosted solution? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
