If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
How do I post a question and answer from the Answerbase administration site? View answer
System Administration > Content Management
Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
What are these Google “Merchant Listing Experiences” taking over #1 positions in organic product searches? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
What is "supplementary content" when it comes to SEO? View answer
Product Page SEO
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
How do I change the email address associated with my account? View answer
System Administration > Other
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
Can I integrate Answerbase into my existing application or website? View answer
How long does DNS propagation take? View answer
System Administration > Integrating Your Site
Are there any discounts on plan prices for non-profit companies?
Other
Can you noindex individual question pages on Answerbase? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How can I delete questions in bulk if I made a mistake with my import? View answer
Ecommerce Product & Collection FAQs
Can I add users who can answer questions from the administration site? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How important is "Domain Authority" when it comes to ecommerce Popular Products rankings? View answer
Platform Benefits > Ecommerce > Ecommerce SEO, Frequently Asked
What is "information gain" and why is it important for the future of SEO?
Platform Benefits > Ecommerce > Ecommerce SEO
Is there a way to make my Answerbase site available over SSL? View answer
How can I find original ecommerce product "information gain" content to use for content marketing and articles? View answer
How do I increase the character limit for the SiteMap verification text?
Can I see in Google Search Console how much traffic to a specific subdirectory or subdomain? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Ecommerce Integrations
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
How are ecommerce products showing in AI Mode organic search results? View answer
Platform Benefits > Ecommerce > Ecommerce SEO, Platform Benefits > Generative Engine Optimization (GEO)
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
Why would Google Ads promote a Q&A page instead of a product page—and does it perform better? View answer
What percentage of organic searches are using AI instead of Google for SEO purposes? View answer
How did Q&A do during Google's December 2025 Core Update? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
How can I import existing Product Q&A Content from another platform? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
System Administration
Where do I find the unique collection ID in Shopify? View answer
