Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Do you offer "pay as you go" price plans? View answer
Other
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I integrate Answerbase into my existing application or website? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I advertise on my Answerbase pages? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
What is the URL for my mobile environment? View answer
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How do I increase the character limit for the SiteMap verification text?
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Can I install widgets on multiple pages? View answer
