Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
Ecommerce Integrations
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
System Administration > Content Management
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
Is the Q&A content owned by the customer? View answer
How do I configure a CNAME record in Cloudflare? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
How much traffic can that Q&A content actually drive? View answer
Does Google care of you use a subdomain vs a subdirectory? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I see published questions that are unanswered? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
What is "people first content" that Google says you should focus on? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How do I add an external ID to a category? View answer
System Administration > Category Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Drafted answers on answerbase View answer
Other
How to increase ecommerce website traffic? View answer
Does Google care about the "text to code" ratio? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
How long does Google take to crawl my new pages or content? View answer
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
Can I include links in my answers when I import questions and answers content? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How do you change the Product Category or Collection that questions are associated with? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
How fast can you see ecommerce SEO improvements? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Can I add an Answerbase Q&A widget to the homepage of my ecommerce store? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
How much helpful content is too much or too little to display per page? View answer
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
Can I set up my product FAQs so it pages through all available questions related to a product? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
