Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
What is the uptime/reliability for your hosted solution? View answer
Other
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
System Administration > Integrating Your Site
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
System Administration > Customization
How do I customize the border color on the full featured widget? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
What is provided in the enterprise plan? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What does "Report It" mean? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What is your turnaround time for email support? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
How do I remove the icons for inserting images, videos, and links? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can I change the border color on my Ask Question widget? View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Is it possible to add a SSL Certificate along with the custom Domain? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
What is the "Category Association" option of the Full Featured Widget? View answer
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
