How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I change the email address associated with my account? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How can I send a message to all of my users at once? View answer
How many users does the Basic Account and Professional Account support? View answer
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
System Administration > Integrating Your Site, Other
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Other
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
Can I set a custom length for my Question Title? View answer
System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is there a plan that allows embedding widgets over https? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
How do I remove the icons for inserting images, videos, and links? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
