How to drive traffic to your Shopify store? View answer
Ecommerce Integrations > Shopify
How do I get notified about new questions posted as a moderator? View answer
System Administration > Content Management
What app permissions does Answerbase's Shopify App need for collaborator access? View answer
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
Product Page SEO
Why aren't my pages getting crawled by Google? View answer
Platform Benefits > Search Engine Optimization (SEO), Platform Benefits > Ecommerce > Ecommerce SEO
Can you upload bulk questions and select them for a certain product? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
What is the best way to view the answered inbound questions in the dashboard? View answer
Can I associate questions to product categories instead of just products? View answer
Ecommerce Integrations
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
How are ecommerce products showing in AI Mode organic search results? View answer
Platform Benefits > Ecommerce > Ecommerce SEO, Platform Benefits > Generative Engine Optimization (GEO)
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Other
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Ecommerce FAQ Knowledge Base
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I change the time settings in Answerbase? View answer
System Administration
Are there any discounts on plan prices for non-profit companies?
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
What is an Answerbase Article and how do you manage them? View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
How long does DNS propagation take? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is it possible to add a SSL Certificate along with the custom Domain? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
If we use your software on the wordpress blog, can we add in other plugins? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
How do I customize the border color on the full featured widget? View answer
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