If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Other
Can I import more than one user at a time? View answer
System Administration > User Management
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
What does it mean to anonymize a user? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Does Answerbase currently support the German language? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Do you know an easy tool that allows us to add an opt in easily? View answer
Is there a way to make my Answerbase site available over SSL? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Are there any discounts on plan prices for non-profit companies?
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How long does DNS propagation take? View answer
How do you show a list of active members on the knowledge base? View answer
What does "Report It" mean? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Can I integrate Answerbase into my existing application or website? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
Can I disable to the "Question Details" area on my site? View answer
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
It the monthly fee the cost per community or per user? View answer
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Does Answerbase have a solution for integration with MS Active directory? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
How can I send a message to all of my users at once? View answer
System Administration > Other
How do I change the email address associated with my account? View answer
How do I notify someone that they are setup with an account to my site? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
