For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
Do you know an easy tool that allows us to add an opt in easily? View answer
Other
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
If we use your software on the wordpress blog, can we add in other plugins? View answer
System Administration > Integrating Your Site
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
Where do I make a change to [SITENAME]? View answer
How do I customize the border color on the full featured widget? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
It the monthly fee the cost per community or per user? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
System Administration > Integrating Your Site, Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Is there a translation of Answerbase into Polish? View answer
System Administration > Customization, Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Does Answerbase have a solution for integration with MS Active directory? View answer
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How do I change the email address associated with my account? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can an ordinary user edit or delete their postings? View answer
How many users can I have on the Basic plan? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
