Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Other
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
What happens if my product images are throwing a 404? View answer
System Administration > Integrating Your Site
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
What does "Report It" mean? View answer
Ecommerce FAQ Knowledge Base > Other
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I need help posting answers to questions View answer
System Administration
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
How do I post an answer on Answerbase? View answer
System Administration > Content Management
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
Is the Answerbase site mobile friendly or does it come with an app? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
Can I change the border color on my Ask Question widget? View answer
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I remove the icons for inserting images, videos, and links? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
