How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
What is the "Call to Action Text" field used for? View answer
System Administration > Other
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Other
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
What does the Business Hours and Holidays settings control? View answer
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does the timezone setting control? View answer
Are there any discounts on plan prices for non-profit companies?
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How long does DNS propagation take? View answer
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
It the monthly fee the cost per community or per user? View answer
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
How many users can I have on the Basic plan? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Do you have a WordPress plugin? View answer
Where can I find the Ansewrbase API Documentation? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a translation of Answerbase into German? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Do you have instant-search? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
