Does Answerbase support multiple choice questions? View answer
Sales Support, Public Q&A System > Asking Questions
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
System Administration > Customization
Is it possible to change the name of the site and how can I do that? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How long is a standard session timeout? View answer
Public Q&A System > Registration and Login
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Sales Support, System Administration > Customization
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
What is provided in the enterprise plan? View answer
Sales Support
Can we allow auto approval of questions and manual approval of answers? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Billing and Payments
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Sales Support, System Administration > Integrating Your Site
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
What is the URL for my mobile environment? View answer
Can Answerbase be integrated with our email system? View answer
Public Q&A System > Other
I setup my own domain for Q&A with my domain provider, now what? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
How long does a session last once a user is logged in? View answer
While registering, can a person choose his field of expertise? View answer
How many users can I have on the Basic plan? View answer
Sales Support, System Administration > User Management
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
How long do logged in sessions last for users?
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
What file types are supported for attachments? View answer
What does the timezone setting control? View answer
What does the Business Hours and Holidays settings control? View answer
Do you have a WordPress plugin? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Sales Support, Public Q&A System > Other
