Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
Can I change the font family used? View answer
System Administration > Customization
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Do you have instant-search? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Other
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
How do you show a list of active members on the knowledge base? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
I need help posting answers to questions View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How can I remove "powered by answerbase"? View answer
Ecommerce Integrations
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What is the URL for my mobile environment? View answer
System Administration > Other
Is there an issue with mobile app? View answers
Ecommerce FAQ Knowledge Base
Can I see data into my Q&A system? View answer
System Administration > Content Management
Why am I getting an empty question box on my website when I set up my widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Should my main URL and my mobile URL be the same? View answer
test View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I change the border color on my Ask Question widget? View answer
Will the content of the site belongs to me or is it yours? View answer
Ecommerce FAQ Knowledge Base > Other
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
Can Answerbase be integrated with our email system? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
How long does a session last once a user is logged in? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
