I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
Ecommerce Integrations
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
System Administration > Content Management
How to change the default scheduled content review settings? View answer
How do I place my Q&A widget on my product page on my Shopify Store? View answer
How do I publish a Q&A thread after answering the question? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
Why aren't products getting associated to my questions that customers are posting? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base
How is the ROI of Q&A content and engagement measured? View answer
Platform Benefits
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
How much traffic can that Q&A content actually drive? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Is ecommerce product Q&A content performing on AI search engines like Perplexity? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
Why would a question come through without a product association? View answer
Can I transfer or merge Q&A from one product to another product? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
System Administration > Customization
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
Can users post questions anonymously on the Answerbase Q&A platform? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
How do I get my custom domain on a secure https url reference? View answer
How do I edit the footer of my Answerbase knowledge base? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
