Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What is the "Questions to Display" option of the Full Featured Widget? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
While registering, can a person choose his field of expertise? View answer
Is there a way to make my Answerbase site available over SSL? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
test View answer
System Administration > Content Management
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
System Administration > User Management
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
How long does DNS propagation take? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Can users ask any random question that they would like? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
Is there a discount if I pay for a full years subscription of service up front? View answer
Other
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
How do I increase the character limit for the SiteMap verification text?
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What happens if my product images are throwing a 404? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
Ecommerce Integrations
How do I remove or disable the blurry words on the login page? View answer
