My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
System Administration > Customization
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Sales Support, System Administration > Integrating Your Site
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
Is there a translation of Answerbase into French? View answer
Sales Support, System Administration > Customization
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
Can I change the border color on my Ask Question widget? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Can users ask any random question that they would like? View answer
Public Q&A System > Asking Questions
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
Why am I getting an empty question box on my website when I set up my widget? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
How do I remove the icons for inserting images, videos, and links? View answer
Can I create a widget that displays only unanswered questions? View answer
Can the text in the "new user" email notification be changed? View answer
What is your turnaround time for email support? View answer
Sales Support
Do you support videos in both questions and answers? View answer
Sales Support, Public Q&A System > Other
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
Sales Support, System Administration > User Management
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
test View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Can an ordinary user edit or delete their postings? View answer
Public Q&A System > Other
When customizing a website header, is it possible to change the font size of the title display? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Should my main URL and my mobile URL be the same? View answer
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
