I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What is the uptime/reliability for your hosted solution? View answer
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
What is the URL for my mobile environment? View answer
How can I remove "powered by answerbase"? View answer
Ecommerce Integrations
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Why am I getting an empty question box on my website when I set up my widget? View answer
System Administration > Integrating Your Site
Do I need to set up a unique email account to support the email communication with users? View answer
System Administration > Customization
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Should my main URL and my mobile URL be the same? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
What types of videos does Answerbase support? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
test View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How long does a session last once a user is logged in? View answer
While registering, can a person choose his field of expertise? View answer
How long do logged in sessions last for users?
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
What does the timezone setting control? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
What is the "External ID" of a Category or Tag? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Do you know an easy tool that allows us to add an opt in easily? View answer
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What does the Business Hours and Holidays settings control? View answer
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Does AnswerBase integrate with Google Analytics? View answer
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
What is the "Questions to Display" option of the Full Featured Widget? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is the "Auto-relate page to new questions asked" option? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
What is the "Call to Action Text" field used for? View answer
