I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Ecommerce FAQ Knowledge Base > Other, Other
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Does Answerbase support the Japanese language? View answer
System Administration > Customization, Other
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
Ecommerce Integrations
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What does "Report It" mean? View answer
Ecommerce FAQ Knowledge Base > Other
Do you have instant-search? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How do you show a list of active members on the knowledge base? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Do I need to set up a unique email account to support the email communication with users? View answer
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
System Administration > Content Management
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
What are Category IDs? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
What does it mean to anonymize a user? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
