How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
What is the best way to view the answered inbound questions in the dashboard? View answer
System Administration > Content Management
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Why aren't my pages getting crawled by Google? View answer
Platform Benefits > Search Engine Optimization (SEO), Platform Benefits > Ecommerce > Ecommerce SEO
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why aren't products getting associated to my questions that customers are posting? View answer
Ecommerce Integrations
How to change the default scheduled content review settings? View answer
What is the difference from this tool vs us just using AI to research questions asked on each page ? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Can I post my own product Questions & Answers from the administration site? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
What types of content is best to post on the product category level? View answer
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Platform Benefits > Search Engine Optimization (SEO)
What are "Customer Queries" in the AI-Enhanced Optimization Workflow? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
How do I customize the border color on the full featured widget? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
