How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
Why don't new questions always show up immediately on my product page after they are posted? View answer
Ecommerce Integrations
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How much traffic can that Q&A content actually drive? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
Where do I find the unique collection ID in Shopify? View answer
How is the ROI of Q&A content and engagement measured? View answer
Platform Benefits
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How do I publish a Q&A thread after answering the question? View answer
Can I associate questions to product categories instead of just products? View answer
How long does Google take to crawl my new pages or content? View answer
Can you change the product on a Content Creation Recommendation? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
Am I able to easily apply questions to multiple products with Answerbase's product questions and answers? View answer
How do I get notified about new questions posted as a moderator? View answer
Can you upload bulk questions and select them for a certain product? View answer
Drafted answers on answerbase View answer
Other
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How to increase ecommerce website traffic? View answer
How can I create quality AI-generated ecommerce buyers guides that perform for conversion & SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What is the best way to view the answered inbound questions in the dashboard? View answer
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why aren't products getting associated to my questions that customers are posting? View answer
How do I configure a CNAME record in Cloudflare? View answer
What are some reasons your ecommerce organic traffic may have dropped recently? View answer
How to change the default scheduled content review settings? View answer
Can I add an Answerbase Q&A widget to the homepage of my ecommerce store? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does Google say about the length of content when judging what to rank? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I style my Answerbase Q&A Widget? View answer
Is the Q&A content owned by the customer? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Does Answerbase support Spanish? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
How do I post a question and answer from the Answerbase administration site? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Other
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other