How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
Ecommerce Integrations
How do I install the conversion tracking code into my Shopify store? View answer
What types of content is best to post on the product category level? View answer
System Administration > Content Management
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Platform Benefits > Search Engine Optimization (SEO)
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Does Google recognize and display FAQ special compared to normal Q&A? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How do I review Q&A content proposals from my company's previous customer communication? View answer
Can I group products into a category so I can assign them to questions as a group? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What does the Business Hours and Holidays settings control? View answer
System Administration > Other
What does the timezone setting control? View answer
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What is the URL for my mobile environment? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Can we allow auto approval of questions and manual approval of answers? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
The timezone on my site does not match where I live; how can I change it? View answer
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What is your turnaround time for email support? View answer
Other
How do I remove the icons for inserting images, videos, and links? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
