Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
How do I publish a Q&A thread after answering the question? View answer
System Administration > Content Management
What percentage of your Q&A content pages should be indexed by Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How can I create quality AI-generated ecommerce buyers guides that perform for conversion & SEO? View answer
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
Ecommerce Integrations
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I import more than one user at a time? View answer
System Administration > User Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
It the monthly fee the cost per community or per user? View answer
Other
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do I reset all settings to default? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How many users can I have on the Basic plan? View answer
Do you have a WordPress plugin? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Is there a translation of Answerbase into German? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Do you have instant-search? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
