Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Is there a way to "zero" the points accumulated so far by a user? View answer
Public Q&A System > Point System and Structure
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Public Q&A System > Registration and Login
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Public Q&A System > Registration and Login, System Administration > Customization
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Can I import more than one user at a time? View answer
System Administration > User Management
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
Can I send a private message from one user to another user? View answer
Public Q&A System > Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Where do I make a change to [SITENAME]? View answer
System Administration > Customization
How do I customize the border color on the full featured widget? View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
What does "Report It" mean? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
What is the uptime/reliability for your hosted solution? View answer
Sales Support
Can I set a custom length for my Question Title? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Can I manually adjust the points of users on my Q&A site? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Is there a plan that allows embedding widgets over https? View answer
Sales Support, System Administration > Integrating Your Site
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Does Answerbase support live chatting? View answer
Sales Support, Public Q&A System > Other
