If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
What is provided in the enterprise plan? View answer
Sales Support
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
System Administration > Customization
How can I remove the "Help" and "Share" tools from my site? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Sales Support, System Administration > Customization
Do you support videos in both questions and answers? View answer
Sales Support, Public Q&A System > Other
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
How do I increase the character limit for the SiteMap verification text?
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Sales Support, Billing and Payments
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Sales Support, System Administration > Integrating Your Site
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Sales Support
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Does Answerbase currently support the German language? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
