Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Sales Support
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Sales Support
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
Sales Support, System Administration > Integrating Your Site
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Does Answerbase currently support the German language? View answer
Sales Support, Public Q&A System > Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Sales Support
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Sales Support, Billing and Payments
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
Are there any discounts on plan prices for non-profit companies?
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
How long does DNS propagation take? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Can I integrate Answerbase into my existing application or website? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
Can I set a custom length for my Question Title? View answer
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
What is your turnaround time for email support? View answer
How do I remove the icons for inserting images, videos, and links? View answer
Can I change the border color on my Ask Question widget? View answer
Can I import more than one user at a time? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is the Answerbase site mobile friendly or does it come with an app? View answer
Public Q&A System > Other, Sales Support
