How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Ecommerce Integrations
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
How can I create quality AI-generated ecommerce buyers guides that perform for conversion & SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How can I style my Answerbase Q&A Widget? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
System Administration > Content Management
How can I remove Recaptcha when users are submitting a question or answer? View answer
Does Answerbase support Spanish? View answer
Other
Why aren't products getting associated to my questions that customers are posting? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Is there a translation of Answerbase into Russian? View answer
System Administration > Customization, Other
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
System Administration > Integrating Your Site, Other
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
Can I install widgets on multiple pages? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What percentage of organic searches are using AI instead of Google for SEO purposes? View answer
Product Page SEO
Is Google indexing or not indexing your content solely related to the value of content? View answer
Platform Benefits > Search Engine Optimization (SEO)
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can users just look up answers and ask questions without having to login/register? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Can I manually adjust the points of users on my Q&A site? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Can I use a credit card to pay for my Answerbase subscription? View answer
What does it mean to "validate that users are posting questions in a strict question format"? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
