Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
What are the API activity threshold and overage charges for the Business Plan per month? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Are there any discounts on plan prices for non-profit companies?
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
Can I set a custom length for my Question Title? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
How long does DNS propagation take? View answer
It the monthly fee the cost per community or per user? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How can I send a message to all of my users at once? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
How do I remove or disable the blurry words on the login page? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Is there a translation of Answerbase into Polish? View answer
System Administration > Customization, Other
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Do you offer "pay as you go" price plans? View answer
How is an answer selected and voted as the best answer? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
What is your minimum term contract? View answer
Can I integrate Answerbase into my existing application or website? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
How do I change the time settings in Answerbase? View answer
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
Ecommerce FAQ Knowledge Base
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
Ecommerce Integrations
