If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What does "Report It" mean? View answer
Ecommerce FAQ Knowledge Base > Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
I need help posting answers to questions View answer
System Administration
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
System Administration > Customization
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What is your turnaround time for email support? View answer
Other
Can I import more than one user at a time? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
Ecommerce FAQ Generator
How do I post an answer on Answerbase? View answer
System Administration > Content Management
How do I add a product gtin in Shopify? View answer
Shopify Product & Collection FAQs
What types of content is best to post on the product category level? View answer
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
Product Page SEO
