Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
System Administration > Integrating Your Site, Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
System Administration > Integrating Your Site
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Is there a translation of Answerbase into Russian? View answer
System Administration > Customization, Other
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
Can I import more than one user at a time? View answer
Can I install widgets on multiple pages? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can we get Answerbase to run in a locked student area of our site program? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
What is the URL for my mobile environment? View answer
System Administration > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How long is a standard session timeout? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
can i change the location of the search field View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Can I create a widget that displays only unanswered questions? View answer
