Where do I make a change to [SITENAME]? View answer
System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
System Administration > Integrating Your Site
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Other
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Can I manually adjust the points of users on my Q&A site? View answer
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
Is it possible to import Q&A content from other system or platform? View answer
How long should my answers be in order to have the most value for my site? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Does having structured data help with being within AI results? View answer
Platform Benefits > Generative Engine Optimization (GEO)
How do I change the time settings in Answerbase? View answer
System Administration
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Ecommerce FAQ Knowledge Base
Can I change the font family used? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
How do you show a list of active members on the knowledge base? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
I need help posting answers to questions View answer
How do I post an answer on Answerbase? View answer
How do you edit the email notification settings for users? View answer
What does it mean to anonymize a user? View answer
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
How do I add a new moderator to be notified about new questions as they come in? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
