Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
What is the uptime/reliability for your hosted solution? View answer
Other
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How do I add a product MPN in Shopify? View answer
Shopify Product & Collection FAQs
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How long does it take for the AI-Enabled recommendations to be created? View answer
Ecommerce Product & Collection FAQs
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
How do you show a list of active members on the knowledge base? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I import more than one user at a time? View answer
System Administration > User Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
What are these "at a glance" shopping results on Google? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Can I create a widget that displays only unanswered questions? View answer
Can I see data into my Q&A system? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I create my own Facebook application for Facebook login? View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
How do I get backlinks quickly? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
Platform Benefits > Search Engine Optimization (SEO)
What is the "Auto-relate page to new questions asked" option? View answer
Should I blog or just post good Q&A content? View answer
