In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is GEO or AEO different than SEO? View answer
Platform Benefits > Search Engine Optimization (SEO)
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
System Administration > Content Management
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I add a new moderator to be notified about new questions as they come in? View answer
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
What is the "Call to Action Text" field used for? View answer
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What is the "Website" field used for? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
How do I change the time settings in Answerbase? View answer
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
What is the "Offering Reference" and what is it used for? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
What does the Business Hours and Holidays settings control? View answer
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
What does the timezone setting control? View answer
What is the best way to post a Q&A thread that applies to several specific products? View answer
Ecommerce Integrations
Does Answerbase offer an affiliate program? View answer
System Administration, Other
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can we disable the Report option under each question or answer? View answer
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
