How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
Can you change the product on a Content Creation Recommendation? View answer
System Administration > Content Management
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why aren't products getting associated to my questions that customers are posting? View answer
Ecommerce Integrations
How to change the default scheduled content review settings? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Why would a question come through without a product association? View answer
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Can I post my own product Questions & Answers from the administration site? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
Ecommerce FAQ Generator
Can I copy and paste content from another source into the question or answer field? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
What if I post a bunch of AI-generated content without much review or editing it? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
Does Answerbase help me get into Google's featured snippets? View answer
How long should my answers be to give me the best chance of performing for SEO? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Can I regulate what Q&A content gets it's own landing page and is within my Q&A sitemap? View answer
Should we use tabs or not use tabs for our Q&A content on our product page? View answer
Will Google and other search engines prioritize sending visitors to the product page or the Q&A landing page? View answer
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What is "supplementary content" when it comes to SEO? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Does Google recognize and display FAQ special compared to normal Q&A? View answer
Ecommerce Product Q&A
What does Google say about the length of content when judging what to rank? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How do I publish a Q&A thread after answering the question? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Does Google care about the "text to code" ratio? View answer
How can I see published questions that are unanswered? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How can we send an email broadcast to all our users? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
