Why am I getting an empty question box on my website when I set up my widget? View answer
System Administration > Integrating Your Site
Can users ask any random question that they would like? View answer
Public Q&A System > Asking Questions
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Public Q&A System > Registration and Login
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Sales Support, Public Q&A System > Other
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I have a list of supported hardware necessary to run your software? View answer
Sales Support, System Administration > Other
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Do you offer "pay as you go" price plans? View answer
Sales Support, Billing and Payments
What is your minimum term contract? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Public Q&A System > Other, System Administration > Customization
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
Can we make people pay to ask questions? View answer
Sales Support, Public Q&A System > Asking Questions
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Sales Support
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
Can I advertise on my Answerbase pages? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
How long does a session last once a user is logged in? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
How can I charge people money for registration and access to my Q&A environment? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Does Answerbase support multiple choice questions? View answer
Does Answerbase support live chatting? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
Can Answerbase be integrated with our email system? View answer
Public Q&A System > Other
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is there a plan that allows embedding widgets over https? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I set a custom length for my Question Title? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
