Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Why did my products disappear from the "Popular Products" tables on Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can I create a widget that displays only unanswered questions? View answer
System Administration > Integrating Your Site
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other
How quickly does content impact rankings of my ecommerce product pages? View answer
Does AnswerBase integrate with Google Analytics? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
Is there a translation of Answerbase into Russian? View answer
How much helpful content is too much or too little to display per page? View answer
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Platform Benefits > Search Engine Optimization (SEO)
What does "Report It" mean? View answer
Ecommerce FAQ Knowledge Base > Other
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
What happens with SEO if I publish a bunch of AI-generated content without reviewing it? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
System Administration > Customization
What are the pros and cons for allowing someone to post a question without registering? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Can I send a private message from one user to another user? View answer
How do I remove the help page links from my public knowledge base? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Can I group products into a category so I can assign them to questions as a group? View answer
Ecommerce Integrations
What happens if the "Add Sitemap to Google" notification doesn't disappear? View answer
Ecommerce Product & Collection FAQs
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
How do I show the most relevant helpful content on my product pages with the Relevance Filter? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
System Administration > Content Management
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
How do I add a new moderator to be notified about new questions as they come in? View answer
What languages does Answerbase support? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How can I style my Answerbase Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
