Can I put adsense ads on the site? View answer
Ecommerce FAQ Knowledge Base > Other
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
System Administration > Content Management
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
Is it possible to change the name of the site and how can I do that? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Can I set a custom length for my Question Title? View answer
What file types are supported for attachments? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
How do I get my custom domain on a secure https url reference? View answer
Ecommerce FAQ Knowledge Base
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Why would a question come through without a product association? View answer
Ecommerce Integrations
How does the Q&A content get published and distributed around my site? View answer
Platform Benefits > Search Engine Optimization (SEO)
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How long should my answers be to give me the best chance of performing for SEO? View answer
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
can i change the location of the search field View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How do I edit the footer of my Answerbase knowledge base? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Can users post questions anonymously on the Answerbase Q&A platform? View answer
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
Can I add a call to action underneath each question thread? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why aren't products getting associated to my questions that customers are posting? View answer
