Is there an option to moderate comments, like with regular questions and answers? View answer
System Administration > Content Management
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
How do "Popular Products" tables impact ecommerce click-through rate (CTR)? View answer
Ecommerce Integrations, Frequently Asked
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
How do I change the email address associated with my account? View answer
System Administration > Other
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
Ecommerce Integrations
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
System Administration > Integrating Your Site
Should my main URL and my mobile URL be the same? View answer
Where do I find pageviews in Google's GA4 Analytics Report? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Why is it important to have an ecommerce-specific chat and FAQ platform? View answer
Should we use tabs or not use tabs for our Q&A content on our product page? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How do I remove or disable the blurry words on the login page? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What does it mean if I run into Q&A structured data issues on a site? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
What is your minimum term contract? View answer
Where can I see the questions asked on Google related to my products, categories of pages, or article topics? View answer
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How long does Google take to crawl my new pages or content? View answer
Can I associate questions to product categories instead of just products? View answer
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Ecommerce FAQ Knowledge Base
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
Will Google and other search engines prioritize sending visitors to the product page or the Q&A landing page? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
Can I regulate what Q&A content gets it's own landing page and is within my Q&A sitemap? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer