Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Sales Support, System Administration > Integrating Your Site
Does Answerbase have a solution for integration with MS Active directory? View answer
How can I send a message to all of my users at once? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
Is there a translation of Answerbase into French? View answer
Sales Support, System Administration > Customization
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can an ordinary user edit or delete their postings? View answer
Public Q&A System > Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
Sales Support, System Administration > User Management
How many users can I have on the Basic plan? View answer
Do you have a WordPress plugin? View answer
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Do you have instant-search? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Sales Support, Public Q&A System > Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Public Q&A System > Other
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Can I have a list of supported hardware necessary to run your software? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Public Q&A System > Other, System Administration > Customization
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Sales Support, Billing and Payments
Can we make people pay to ask questions? View answer
Sales Support, Public Q&A System > Asking Questions
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Public Q&A System > Registration and Login
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Sales Support
I have added users to my website, why did they not receive an email notification? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
