How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Ecommerce FAQ Knowledge Base
How long does it take for the AI-Enabled recommendations to be created? View answer
Ecommerce Product & Collection FAQs
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How do I add an external ID to a category? View answer
System Administration > Category Management
How do I add an ISBN product ID in Shopify? View answer
Shopify Product & Collection FAQs
How do I add a product gtin in Shopify? View answer
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
How can I edit my robots.txt file? View answer
Ecommerce FAQ Generator
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
System Administration > Content Management
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
Ecommerce Integrations
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
What does it mean to "validate that users are posting questions in a strict question format"? View answer
How do I find the domain where my Answerbase knowledge base is on? View answer
How do I get my custom domain on a secure https url reference? View answer
can i change the location of the search field View answer
Other
Can I add a call to action underneath each question thread? View answer
What happens if my product images are throwing a 404? View answer
System Administration > Integrating Your Site
Can I create my own field that sends users to Answerbase powered ask question form? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What does "Total Indexable Questions" mean on my reports? View answer
Why did my impressions in Google Search Console drop dramatically recently? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
How do I get notified about new questions posted as a moderator? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
Why don't new questions always show up immediately on my product page after they are posted? View answer
What are these "at a glance" shopping results on Google? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How can I style my Answerbase Q&A Widget? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Does Answerbase support Spanish? View answer
Why am I receiving emails to moderate new users? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Can I increase the character limit for the questions? View answer
