If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can you change the product on a Content Creation Recommendation? View answer
System Administration > Content Management
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
System Administration > Customization
How do I remove or disable the blurry words on the login page? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Is it possible to import Q&A content from other system or platform? View answer
Other
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
How do I post an answer on Answerbase? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
Does Answerbase offer an affiliate program? View answer
System Administration, Other
What is the best way to post a Q&A thread that applies to several specific products? View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Ecommerce FAQ Knowledge Base
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
How do I change the time settings in Answerbase? View answer
System Administration
What is an Answerbase Article and how do you manage them? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How long is a standard session timeout? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Is it possible to change the name of the site and how can I do that? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How do you show a list of active members on the knowledge base? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What are the default notification settings for new users created on Answerbase? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
How can I remove "powered by answerbase"? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
What are these "at a glance" shopping results on Google? View answer
Ecommerce Product & Collection FAQs
Can I see in Google Search Console how much traffic to a specific subdirectory or subdomain? View answer
What happens if the "Add Sitemap to Google" notification doesn't disappear? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I set a custom length for my Question Title? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
It the monthly fee the cost per community or per user? View answer
How long does it take for the AI-Enabled recommendations to be created? View answer
