I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
System Administration > Integrating Your Site, Other
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Other
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How many users can I have on the Basic plan? View answer
I need help posting answers to questions View answer
System Administration
How do I post an answer on Answerbase? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Do you have a WordPress plugin? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Does Answerbase support the Japanese language? View answer
System Administration > Customization, Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can I have a list of supported hardware necessary to run your software? View answer
It the monthly fee the cost per community or per user? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Does Answerbase support live chatting? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
System Administration > Customization
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Do you support videos in both questions and answers? View answer
What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can I create a widget that displays only unanswered questions? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How is an answer selected and voted as the best answer? View answer
Can I install widgets on multiple pages? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
How long is a standard session timeout? View answer
