Answerbase Help
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
Sales Support, System Administration > Integrating Your Site
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Sales Support
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Sales Support
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
Public Q&A System > Registration and Login
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site