What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How can I review answers that are submitted by my staff before they are published? View answer
System Administration > Content Management
How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
What happened to content visibility in Google's December 2024 core update? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
System Administration > Integrating Your Site
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How quickly do you get traffic after fixing "Merchant Listings" problems? View answer
How can I use an existing answer to answer a new question? View answer
How can you effectively identify how you're ranking for Popular Products on Google? View answer
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
Can I group products into a category so I can assign them to questions as a group? View answer
Ecommerce Integrations
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Is the Q&A content owned by the customer? View answer
How do I configure a CNAME record in Cloudflare? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How can a site recover if they've been hit by Google's Helpful Content Update? View answer
Platform Benefits > Search Engine Optimization (SEO)
How much traffic can that Q&A content actually drive? View answer
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
System Administration > Integrating Your Site, Other
Does AnswerBase integrate with Google Analytics? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Other
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How long is a standard session timeout? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
