What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What is the "Call to Action Text" field used for? View answer
System Administration > Other
What does it do to add the product or offering name to the title of a question? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What is the uptime/reliability for your hosted solution? View answer
Other
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
The timezone on my site does not match where I live; how can I change it? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Do you know an easy tool that allows us to add an opt in easily? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
System Administration > Customization
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
I need help posting answers to questions View answer
System Administration
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
What is the best way to post a Q&A thread that applies to several specific products? View answer
How do I change the time settings in Answerbase? View answer
What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
If we use your software on the wordpress blog, can we add in other plugins? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Can I change the font family used? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
System Administration > User Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
How do I increase the character limit for the SiteMap verification text?
Is there a way to make my Answerbase site available over SSL? View answer
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can I advertise on my Answerbase pages? View answer
How long does DNS propagation take? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other