Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Other
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
Is it possible to import Q&A content from other system or platform? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
I need help posting answers to questions View answer
System Administration
How do I post an answer on Answerbase? View answer
System Administration > Content Management
Does Answerbase support live chatting? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What is the uptime/reliability for your hosted solution? View answer
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
What is provided in the enterprise plan? View answer
What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Why am I getting an empty question box on my website when I set up my widget? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
