Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
What users will show as "contributors" on the platform? View answer
Public Q&A System > Point System and Structure
What does the Business Hours and Holidays settings control? View answer
System Administration > Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
What does "Report It" mean? View answer
Public Q&A System > Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Can I send a private message from one user to another user? View answer
How many users does the Basic Account and Professional Account support? View answer
Sales Support, System Administration > User Management
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Public Q&A System > Registration and Login
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Public Q&A System > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Public Q&A System > Point System and Structure, System Administration > Customization
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Sales Support, System Administration > Integrating Your Site
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Sales Support
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Sales Support, Public Q&A System > Other
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
What is the URL for my mobile environment? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Can I disable to the "Question Details" area on my site? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
It the monthly fee the cost per community or per user? View answer
Sales Support, Billing and Payments
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I install the conversion tracking code into my Shopify store? View answer
Ecommerce Product Q&A
Is the Q&A content owned by the customer? View answer
