If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
System Administration > User Management
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Public Q&A System > Registration and Login
What does the Business Hours and Holidays settings control? View answer
System Administration > Other
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
What does the timezone setting control? View answer
Can I send a private message from one user to another user? View answer
Public Q&A System > Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
System Administration > Customization
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Public Q&A System > Point System and Structure
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Sales Support, Public Q&A System > Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Sales Support, System Administration > Customization
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
What is the URL for my mobile environment? View answer
What does "Report It" mean? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Where can I find the Single Sign-On (SSO) documentation? View answer
What does it mean to anonymize a user? View answer
Can I set a custom length for my Question Title? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Is there a plan that allows embedding widgets over https? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
