What is a moderator and how do I assign one? View answer
System Administration > Moderation
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
What is a Staff Expert and how do I assign one? View answer
What is an Administrator and how do I assign one?
System Administration
What is the "Offering Reference" and what is it used for? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
Is there an issue with mobile app? View answers
Public Q&A System
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Can I see data into my Q&A system? View answer
System Administration > Content Management
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Public Q&A System > Registration and Login
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
What are user roles and what do they do? View answer
System Administration > User Management
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Can I put adsense ads on the site? View answer
Will the content of the site belongs to me or is it yours? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Sales Support, System Administration > Customization
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Sales Support, Public Q&A System > Other
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
System Administration > Customization
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
How long do logged in sessions last for users?
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Does Answerbase support live chatting? View answer
What file types are supported for attachments? View answer
Does Answerbase support multiple choice questions? View answer
Sales Support, Public Q&A System > Asking Questions
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Is it possible to change the name of the site and how can I do that? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How long is a standard session timeout? View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
