Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
Can I post my own product Questions & Answers from the administration site? View answer
System Administration > Content Management
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Does Answerbase integrate with Google Question Hub? View answer
Ecommerce Integrations
Can you upload bulk questions and select them for a certain product? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
Platform Benefits > Search Engine Optimization (SEO)
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What if I post a bunch of AI-generated content without much review or editing it? View answer
What is the "Call to Action Text" field used for? View answer
System Administration > Other
How to get free traffic to my Shopify store? View answer
Does Answerbase help me get into Google's featured snippets? View answer
What does the Business Hours and Holidays settings control? View answer
How does the Q&A content get published and distributed around my site? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
What is the URL for my mobile environment? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I test if I successfully integrated the conversion tracking widget into my ecommerce store? View answer
How do I test if I successfully integrated the subscription widget into my ecommerce store? View answer
How do I test if I successfully integrated product questions and answers into my ecommerce store? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
System Administration > Integrating Your Site, Frequently Asked
Can I change the font family used? View answer
How can AI be used to optimize product pages for SEO? View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Why am I receiving emails to moderate new users? View answer
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What are the default notification settings for new users created on Answerbase? View answer
I have added users to my website, why did they not receive an email notification? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
What types of content is best to post on the product category level? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
The timezone on my site does not match where I live; how can I change it? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
