When answering questions, what is the field "Reference a Source" used for? View answer
Public Q&A System > Answering Questions
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How do I add an external ID to a category? View answer
System Administration > Category Management
How to get free traffic to my Shopify store? View answer
Ecommerce Integrations > Shopify
How to drive traffic to your Shopify store? View answer
How to increase ecommerce website traffic? View answer
Ecommerce Integrations
Can I copy and paste content from another source into the question or answer field? View answer
System Administration > Content Management
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
Can you upload bulk questions and select them for a certain product? View answer
How long does Google take to crawl my new pages or content? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
Ecommerce FAQ Generator
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I post my own product Questions & Answers from the administration site? View answer
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
Can I include links in my answers when I import questions and answers content? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Other
Why would a question come through without a product association? View answer
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
How do questions related to "All Products" show up on my product pages? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
How do I place my Q&A widget on my product page on my Shopify Store? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Can you change the product on a Content Creation Recommendation? View answer
Drafted answers on answerbase View answer
Feature Requests
How do I customize the styles of my call-to-action (CTA) widget? View answer
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
Do you support OIDC via other IAM vendors like OneLogin? View answer
Public Q&A System > Asking Questions
How to change the default scheduled content review settings? View answer
Why aren't products getting associated to my questions that customers are posting? View answer
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
How can Answerbase Partners manage the install of Answerbase Q&A into a Shopify Site, what permissions are needed? View answer
Ecommerce Integrations > Shopify, Frequently Used
How is the ROI of Q&A content and engagement measured? View answer
Platform Benefits
Can I add a call to action underneath each question thread? View answer
Public Q&A System
Can I create my own search field that sends users to Answerbase powered search results? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
How much traffic can that Q&A content actually drive? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Does Google care of you use a subdomain vs a subdirectory? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I transfer Q&A from one product to another product? View answer
How can I see published questions that are unanswered? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
Does Google care about the "text to code" ratio? View answer
