Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
Why did my products disappear from the "Popular Products" tables on Google? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Other
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
How do you apply FAQ schema on Ecommerce Product and Collection Pages? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What happened to content visibility in Google's December 2024 core update? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How do I show the most relevant helpful content on my product pages with the Relevance Filter? View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
How can I review answers that are submitted by my staff before they are published? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
How can I charge people money for registration and access to my Q&A environment? View answer
What happens if the "Add Sitemap to Google" notification doesn't disappear? View answer
Ecommerce Product & Collection FAQs
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Why do the number of valid merchant listings drop in Google Search Console? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
How can I remove the "Help" and "Share" tools from my site? View answer
How can I delete questions in bulk if I made a mistake with my import? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
Can you noindex individual question pages on Answerbase? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I customize the border color on the full featured widget? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
Can I set a custom length for my Question Title? View answer
Does Google care about the "text to code" ratio? View answer
Platform Benefits > Search Engine Optimization (SEO)
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
What percentage of organic searches are using AI instead of Google for SEO purposes? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Does Google care of you use a subdomain vs a subdirectory? View answer
