If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
What are some reasons your ecommerce organic traffic may have dropped recently? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How does Answerbase manage if questions asked on Google are related to multiple products? View answer
Platform Benefits > Search Engine Optimization (SEO)
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
System Administration > Content Management
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How can I delete questions in bulk if I made a mistake with my import? View answer
Ecommerce Product & Collection FAQs
How long does it take for the AI-Enabled recommendations to be created? View answer
How do I add a UPC in Shopify? View answer
Shopify Product & Collection FAQs
Should we use tabs or not use tabs for our Q&A content on our product page? View answer
Can I change the font family used? View answer
System Administration > Customization
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
Can I regulate what Q&A content gets it's own landing page and is within my Q&A sitemap? View answer
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
Ecommerce FAQ Generator
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
What is the "Auto-relate page to new questions asked" option? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Does Google Search Console report back on AI Mode Activity? View answer
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I get my custom domain on a secure https url reference? View answer
Ecommerce FAQ Knowledge Base
How do I create site-wide FAQs for my ecommerce site? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
While registering, can a person choose his field of expertise? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
Ecommerce Integrations
Why isn't Google Search Console letting me submit a subdomain sitemap? View answer
What happens if you 301 redirect traffic from a 3rd party site to a subdirectory on my site? View answer
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
Should my main URL and my mobile URL be the same? View answer
How fast can you see ecommerce SEO improvements? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
