Where do I find questions asked on Google related to my products and pages? View answer
System Administration > Content Management
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
How do I publish a Q&A thread after answering the question? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
What is "people first content" that Google says you should focus on? View answer
Platform Benefits > Search Engine Optimization (SEO)
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
Ecommerce Integrations
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
How do I get notified about new questions posted as a moderator? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
Public Q&A System
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How can I get Answerbase to install Product Questions & Answers on my Bigcommerce product pages? View answer
Ecommerce Integrations > Bigcommerce
Why don't new questions always show up immediately on my product page after they are posted? View answer
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
How do I enable AI-Enabled SEO recommendations for my article or content pages? View answer
People-First Helpful Content SEO
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
What is "supplementary content" when it comes to SEO? View answer
Product Page SEO
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
Does Answerbase support Spanish? View answer
Feature Requests
What languages does Answerbase support? View answer
Why am I receiving emails to moderate new users? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Can I increase the character limit for the questions? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Is your "Product Q&A" REALLY doing it's job in driving value? View answer
Platform Benefits
Why am I getting "Add either at least one category or a product to the post" validation on the widget? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
Is there a translation of Answerbase into German? View answer
Sales Support, System Administration > Customization
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Sales Support, System Administration > Integrating Your Site
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Do you have instant-search? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Should my main URL and my mobile URL be the same? View answer
Can the text in the "new user" email notification be changed? View answer
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Sales Support, Public Q&A System > Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Public Q&A System > Other
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
