What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
How do I add an ISBN product ID in Shopify? View answer
Shopify Product & Collection FAQs
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How can I edit my robots.txt file? View answer
Ecommerce FAQ Generator
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
System Administration > Customization
How do I add an external ID to a category? View answer
System Administration > Category Management
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
Does Google care of you use a subdomain vs a subdirectory? View answer
Platform Benefits > Search Engine Optimization (SEO)
How do I reset a user's password in Answerbase's Administration Portal? View answer
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
What percentage of my ecommerce FAQs should get indexed by Google and AI for SEO? View answer
Should you have a separate product page for each product variant for SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
Can I show Q&A content related to "All Products" on the Q&A Widget? View answer
Ecommerce Integrations
What happens if my product images are throwing a 404? View answer
What happened to content visibility in Google's December 2024 core update? View answer
Where do I find questions asked on Google related to my products and pages? View answer
System Administration > Content Management
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do I see what product categories my products are recognized as associated with within Answerbase? View answer
Ecommerce Product Q&A
How does Answerbase send a Q&A pair to your support ticket platform? View answer
What is the "Offering Reference" and what is it used for? View answer
System Administration > Other
What does the Business Hours and Holidays settings control? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Can I make Tags optional when someone posts a question? View answer
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How do I notify someone that they are setup with an account to my site? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
Will the content of the site belongs to me or is it yours? View answer
How many users can I have on the Basic plan? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can I post my own product Questions & Answers from the administration site? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How does Google's new "Domain Property" allow me to better index my content? View answer
What file types are supported for attachments? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can we allow auto approval of questions and manual approval of answers? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
