Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Can I change the font family used? View answer
System Administration > Customization
How do I create site-wide FAQs for my ecommerce site? View answer
Ecommerce FAQ Generator
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
System Administration
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
Can I create my own search field that sends users to Answerbase powered search results? View answer
Ecommerce FAQ Knowledge Base
Can I add a call to action underneath each question thread? View answer
Can users post questions anonymously on the Answerbase Q&A platform? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
How can I see published questions that are unanswered? View answer
System Administration > Content Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What are some common SEO myths that hold businesses back from maximizing organic traffic? View answer
Platform Benefits > Search Engine Optimization (SEO), Frequently Asked, Frequently Asked
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Does leaving unanswered questions publicly on my site hurt my SEO? View answer
Platform Benefits > Search Engine Optimization (SEO)
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
Can I copy and paste content from another source into the question or answer field? View answer
Does Google care about the "text to code" ratio? View answer
What is provided in the enterprise plan? View answer
Other
Where do I find questions asked on Google related to my products and pages? View answer
How do you navigate to see the AI-enabled page by page optimization workflow for SEO Automation? View answer
How long should my answers be in order to have the most value for my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
Are there any discounts on plan prices for non-profit companies?
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Is "Most Popular" calculated the same for the widget and the site itself? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I customize the border color on the full featured widget? View answer
Where do I make a change to [SITENAME]? View answer
What happens to Reported questions and answers? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
What are user roles and what do they do? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
Can I put adsense ads on the site? View answer
Ecommerce FAQ Knowledge Base > Other
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is it possible to edit the timestamp on a question or answer? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
How do I get backlinks quickly? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
What are Category IDs? View answer
How does Answerbase utilize AI to generate and auto-optimize helpful content for product pages? View answer
Ecommerce Integrations
Drafted answers on answerbase View answer