can i change the location of the search field View answer
Other
Can users post questions anonymously on the Answerbase Q&A platform? View answer
Can I add a call to action underneath each question thread? View answer
Public Q&A System
Can I create my own search field that sends users to Answerbase powered search results? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Ecommerce Integrations
How do I publish a Q&A thread after answering the question? View answer
System Administration > Content Management
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can I include links in my answers when I import questions and answers content? View answer
How do I build my Q&A database if I get a lot of repeat and duplicate questions from customers? View answer
Ecommerce Integrations, Platform Benefits
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
What is "people first content" that Google says you should focus on? View answer
Platform Benefits > Search Engine Optimization (SEO)
Does Google recognize and display FAQ special compared to normal Q&A? View answer
Ecommerce Product Q&A
Why is my ecommerce widget saying that I need to associate a product or category and not allowing users to post? View answer
Is Q&A content generated through user questions or will your AI-enhanced workflows generate from other sources? View answer
How can I generate quality product page content when the manufacturer doesn't give a lot of product information? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
System Administration > Customization
How do I get notified about new questions posted as a moderator? View answer
How do I change the font styles and sizes on my Q&A widget with CSS? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Sales Support, System Administration > Integrating Your Site
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Sales Support
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Sales Support, System Administration > Customization
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Sales Support, Public Q&A System > Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
How can we send an email broadcast to all our users? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
