Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Should my main URL and my mobile URL be the same? View answer
System Administration > Integrating Your Site
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
What is the uptime/reliability for your hosted solution? View answer
Other
Can I integrate Answerbase into my existing application or website? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
What is provided in the enterprise plan? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How can I remove the "Help" and "Share" tools from my site? View answer
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I use a credit card to pay for my Answerbase subscription? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
