How can I create quality AI-generated ecommerce buyers guides that perform for conversion & SEO? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
Is it possible to edit the timestamp on a question or answer? View answer
System Administration > Content Management
Why am I getting an empty question box on my website when I set up my widget? View answer
System Administration > Integrating Your Site
Is ecommerce product Q&A content performing on AI search engines like Perplexity? View answer
How do I show the most relevant helpful content on my product pages with the Relevance Filter? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Why did my impressions in Google Search Console drop dramatically recently? View answer
Platform Benefits > Search Engine Optimization (SEO)
How can I systematically go through content that has a low quality reputation and improve it? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How did Google's December 2024 core update treat Q&A content? View answer
How much helpful content is too much or too little to display per page? View answer
How do I configure how many Q&A's show on my Answerbase widget on my Shopify site? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
Ecommerce Product Q&A
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
How can I import existing Product Q&A Content from another platform? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Why aren't my pages getting crawled by Google? View answer
Platform Benefits > Search Engine Optimization (SEO), Platform Benefits > Ecommerce > Ecommerce SEO
How do I customize the border color on the full featured widget? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
Can the text in the "new user" email notification be changed? View answer
Does Google Search Console show AI Overviews or AI Mode search activity? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Can I import more than one user at a time? View answer
System Administration > User Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
How do I add a UPC in Shopify? View answer
Shopify Product & Collection FAQs
What is "people first content" that Google says you should focus on? View answer
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
How do I publish a Q&A thread after answering the question? View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
What is a Staff Expert and how do I assign one? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How can I edit my robots.txt file? View answer
Ecommerce FAQ Generator
How long does it take for the AI-Enabled recommendations to be created? View answer
Ecommerce Product & Collection FAQs
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How do I post a new question of my own from my admin site to a product page? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Does Google care of you use a subdomain vs a subdirectory? View answer
