I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Does Google care about the "text to code" ratio? View answer
Platform Benefits > Search Engine Optimization (SEO)
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What are some common SEO myths that hold businesses back from maximizing organic traffic? View answer
Platform Benefits > Search Engine Optimization (SEO), Frequently Asked, Frequently Asked
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
What is the best way to view the answered inbound questions in the dashboard? View answer
System Administration > Content Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Is the Q&A content owned by the customer? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How do I change the email address associated with my account? View answer
System Administration > Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
Does Google rank pages based on sitewide signals or page signals? View answer
How do you fix your "merchant listings" invalid issues so I can be visible in ecommerce "Popular Products" tables? View answer
Platform Benefits > Ecommerce > Ecommerce SEO
What is the difference from this tool vs us just using AI to research questions asked on each page ? View answer
What happens when we optimize all of our products except for new ones and we only have a few new ones each month? View answer
Product Page SEO
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
What is "information gain" and why is it important for the future of SEO?
How quickly do you get traffic after fixing "Merchant Listings" problems? View answer
How do I control when the "See full answer" capability works on the Q&A widget? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Why did my products disappear from the "Popular Products" tables on Google? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can I create a widget that displays only unanswered questions? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
What happened to content visibility in Google's December 2024 core update? View answer
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Does Google consider dynamic pages as valuable as Q&A on static pages? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
What types of content is best to post on the product category level? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
