I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Sales Support, Public Q&A System > Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
Can I import more than one user at a time? View answer
System Administration > User Management
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
How long is a standard session timeout? View answer
Public Q&A System > Registration and Login
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Does Answerbase support multiple choice questions? View answer
Sales Support, Public Q&A System > Asking Questions
Does Answerbase support live chatting? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is there a plan that allows embedding widgets over https? View answer
Sales Support, System Administration > Integrating Your Site
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I set a custom length for my Question Title? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
It the monthly fee the cost per community or per user? View answer
Sales Support, Billing and Payments
Can I disable to the "Question Details" area on my site? View answer
Public Q&A System > Other, System Administration > Customization
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Sales Support
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Public Q&A System > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Public Q&A System > Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
How many users does the Basic Account and Professional Account support? View answer
Sales Support, System Administration > User Management
Does Answerbase have a solution for integration with MS Active directory? View answer
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
Is there a translation of Answerbase into French? View answer
How do I notify someone that they are setup with an account to my site? View answer
How do I reset all settings to default? View answer
