Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is it possible to edit the timestamp on a question or answer?
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
test View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I see data into my Q&A system? View answer
