Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
Ecommerce FAQ Knowledge Base
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
What are the pros and cons for allowing someone to post a question without registering? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Concerning SSO, how long is the timeout on a login session? View answer
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Does Answerbase currently support the German language? View answer
How do I get my custom domain on a secure https url reference? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Will the content of the site belongs to me or is it yours? View answer
How do I get backlinks quickly? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
When answering questions, what is the field "Reference a Source" used for? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
What languages does Answerbase support? View answer
How long does a session last once a user is logged in? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Do you support OIDC via other IAM vendors like OneLogin? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
