What is an Answerbase Article and how do you manage them? View answer
Ecommerce FAQ Knowledge Base
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
Ecommerce FAQ Knowledge Base > Other
What happens to Reported questions and answers? View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How long does a session last once a user is logged in? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Does Answerbase support live chatting? View answer
When a user submits a new question, is there an email that is sent to the user? View answer
What types of videos does Answerbase support? View answer
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Do you have instant-search? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do you show a list of active members on the knowledge base? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
How do I get my custom domain on a secure https url reference? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Can I add a call to action underneath each question thread? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can I put adsense ads on the site? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
How do I get backlinks quickly? View answer