What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Ecommerce FAQ Knowledge Base
What happens to Reported questions and answers? View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to allow generic access from the public without them creating an account? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can we control the answers so they are only viewable by the person who asked the question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Does Answerbase support multiple choice questions? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Do you have instant-search? View answer
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Ecommerce FAQ Knowledge Base > Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Can we make people pay to ask questions? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can we disable the Report option under each question or answer? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Is there an issue with mobile app? View answers
Can users just look up answers and ask questions without having to login/register? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I create my own search field that sends users to Answerbase powered search results? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
What languages does Answerbase support? View answer
