If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
I need help posting answers to questions View answer
How do I post an answer on Answerbase? View answer
System Administration > Content Management
What does it mean to anonymize a user? View answer
System Administration > User Management
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Offering Reference" and what is it used for? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Can I see data into my Q&A system? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Sales Support, System Administration > Customization
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
System Administration > Customization
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
How do I remove the icons for inserting images, videos, and links? View answer
Can I change the border color on my Ask Question widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a way to display the "body top" on only the landing page instead of every page? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Can I ask my members to pay for a subscription to access my site? View answer
Sales Support, System Administration > Customization, Public Q&A System > Registration and Login
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
Is there a translation of Answerbase into Russian? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
Is there a way for the widget to not show the Question Details and tagging screens? View answer
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Can I put Google Adsense on my Q&A pages throughout my site? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
