What is the best way to post a Q&A thread that applies to several specific products? View answer
Ecommerce Integrations
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can we disable the Report option under each question or answer? View answer
Ecommerce FAQ Knowledge Base > Other
Can you add schema.org FAQ structured data to an ecommerce product page? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
How do I post an answer on Answerbase? View answer
System Administration > Content Management
I need help posting answers to questions View answer
Does Answerbase integrate with Google Question Hub? View answer
Is it possible to import Q&A content from other system or platform? View answer
Other
What does it mean to anonymize a user? View answer
System Administration > User Management
Do you know an easy tool that allows us to add an opt in easily? View answer
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
What is the "Offering Reference" and what is it used for? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
System Administration > Customization
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What is your turnaround time for email support? View answer
How do I remove the icons for inserting images, videos, and links? View answer
Can I change the border color on my Ask Question widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is the Answerbase site mobile friendly or does it come with an app? View answer
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
