How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
Ecommerce FAQ Knowledge Base
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
What is an Answerbase Article and how do you manage them? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How is an answer selected and voted as the best answer? View answer
How do you show a list of active members on the knowledge base? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How do I get my custom domain on a secure https url reference? View answer
Can I add a call to action underneath each question thread? View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Is it possible for users to post anonymous questions on Answerbase? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
Ecommerce FAQ Knowledge Base > Other
What happens to Reported questions and answers? View answer
Is there an issue with mobile app? View answers
Will the content of the site belongs to me or is it yours? View answer
What file types are supported for attachments? View answer
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
While registering, can a person choose his field of expertise? View answer
How long does a session last once a user is logged in? View answer
How can I charge people money for registration and access to my Q&A environment? View answer
Can Answerbase be integrated with our email system? View answer
Can users ask any random question that they would like? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I remove or disable the blurry words on the login page? View answer
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can users just look up answers and ask questions without having to login/register? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
