Do you support OIDC via other IAM vendors like OneLogin? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Will the content of the site belongs to me or is it yours? View answer
Ecommerce FAQ Knowledge Base > Other
What file types are supported for attachments? View answer
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
How do I remove or disable the blurry words on the login page? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What languages does Answerbase support? View answer
Ecommerce FAQ Knowledge Base
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
When answering questions, what is the field "Reference a Source" used for? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is it possible to allow generic access from the public without them creating an account? View answer
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
How can I remove Recaptcha when users are submitting a question or answer? View answer
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Can I add a call to action underneath each question thread? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Is it possible for a customer to search through other customer questions on Answerbase? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
Does Answerbase automatically answer duplicate questions through auto-suggest? View answer
How to change the color of links displaying within questions and answer in my Answerbase full-featured widget? View answer
What happens to Reported questions and answers? View answer
Is there an issue with mobile app? View answers
How long does a session last once a user is logged in? View answer
Can users ask any random question that they would like? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Do you support videos in both questions and answers? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
