What is the "Website" field used for? View answer
System Administration > Other
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
System Administration > Integrating Your Site
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is there a translation of Answerbase into German? View answer
System Administration > Customization, Other
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is there a way to display the "body top" on only the landing page instead of every page? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Is there a translation of Answerbase into Russian? View answer
