If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is "Most Popular" calculated the same for the widget and the site itself? View answer
System Administration > Content Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How do I review Q&A content proposals from my company's previous customer communication? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
Is the Q&A content owned by the customer? View answer
How do I post a new question of my own from my admin site to a product page? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How do I post a question and answer from the Answerbase administration site? View answer
How to change the default scheduled content review settings? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I add users who can answer questions from the administration site? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
