Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
System Administration > Content Management
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Can I add users who can answer questions from the administration site? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I post an answer on Answerbase? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is it possible to edit the timestamp on a question or answer?
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
test View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I see data into my Q&A system? View answer
