We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How to change the default scheduled content review settings? View answer
System Administration > Content Management
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Can you change the product on a Content Creation Recommendation? View answer
How do I connect my Google Search Console account to Answerbase? View answer
How do questions related to "All Products" show up on my product pages? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I include links in my answers when I import questions and answers content? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Can I add users who can answer questions from the administration site? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I post an answer on Answerbase? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
