Answerbase Help
How long does Google take to crawl my new pages or content? View answer
System Administration > Content Management
Can you upload bulk questions and select them for a certain product? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I get notified about new questions posted as a moderator? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Can I add users who can answer questions from the administration site? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I post an answer on Answerbase? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Is "Most Popular" calculated the same for the widget and the site itself? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management