Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
Is there a plan that allows embedding widgets over https? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Is there a translation of Answerbase into Polish? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
System Administration > Other
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a translation of Answerbase into French? View answer
How do I reset all settings to default? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
System Administration
Does Answerbase offer an affiliate program? View answer
System Administration, Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
I need help posting answers to questions View answer
What does it mean to anonymize a user? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
