When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
System Administration > Customization
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I set a custom length for my Question Title? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Is there a translation of Answerbase into Polish? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Can we get Answerbase to run in a locked student area of our site program? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
System Administration > Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Is there a translation of Answerbase into French? View answer
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
Can I install widgets on multiple pages? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
How do I customize the border color on the full featured widget? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
System Administration
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can I make Tags optional when someone posts a question? View answer
How do I post an answer on Answerbase? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
System Administration > Integrating Your Site
What does it mean to anonymize a user? View answer
What does it do to add the product or offering name to the title of a question? View answer
What is the "Call to Action Text" field used for? View answer
