How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Is there a translation of Answerbase into French? View answer
Sales Support, System Administration > Customization
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
How do I change the email address associated with my account? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How can I send a message to all of my users at once? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
Sales Support, System Administration > Integrating Your Site
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Public Q&A System > Other
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Can I disable to the "Question Details" area on my site? View answer
Public Q&A System > Other, System Administration > Customization
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Where can I find the Ansewrbase API Documentation? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
Can I set a custom length for my Question Title? View answer
System Administration > Customization
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Is there a plan that allows embedding widgets over https? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Is it possible to change the name of the site and how can I do that? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Public Q&A System > Registration and Login
Concerning SSO, how long is the timeout on a login session? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
How can we send an email broadcast to all our users? View answer
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
