How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
Why is email being collected on the conversion tracking code? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Why am I getting an empty question box on my website when I set up my widget? View answer
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
Should my main URL and my mobile URL be the same? View answer
What types of content is best to post on the product category level? View answer
System Administration > Content Management
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How can I import existing Product Q&A Content from another platform? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
test View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
What is the "Questions to Display" option of the Full Featured Widget? View answer
Can you noindex individual question pages on Answerbase? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
What is an Administrator and how do I assign one?
System Administration
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
I have added users to my website, why did they not receive an email notification? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
