How do I add my sitemap for my question and answer content to Google Search Console? View answer
System Administration > Content Management
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
How long does Google take to crawl my new pages or content? View answer
How do I configure a CNAME record in Cloudflare? View answer
Is the Q&A content owned by the customer? View answer
Can I include links in my answers when I import questions and answers content? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Can we get Answerbase to run in a locked student area of our site program? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Is "Most Popular" calculated the same for the widget and the site itself? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
System Administration > Integrating Your Site
Can I make Tags optional when someone posts a question? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How long does DNS propagation take? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
