What is the "Questions to Display" option of the Full Featured Widget? View answer
System Administration > Integrating Your Site
What is the "Category Association" option of the Full Featured Widget? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
How do I remove the help page links from my public knowledge base? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Is the Q&A content owned by the customer? View answer
test View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Why am I getting an empty question box on my website when I set up my widget? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How long does DNS propagation take? View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Is it possible to change the name of the site and how can I do that? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
How can we send an email broadcast to all our users? View answer
