How do I change the password for an administrator or moderator? View answer
System Administration > User Management
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
How can I import existing Product Q&A Content from another platform? View answer
System Administration > Integrating Your Site
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How can I review answers that are submitted by my staff before they are published? View answer
System Administration > Content Management
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How can I use an existing answer to answer a new question? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Is the Q&A content owned by the customer? View answer
How can I see published questions that are unanswered? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I publish a Q&A thread after answering the question? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
Can I copy and paste content from another source into the question or answer field? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How to change the default scheduled content review settings? View answer
How do I assign user roles to new users or existing users? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
Can you change the product on a Content Creation Recommendation? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
Can I include links in my answers when I import questions and answers content? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
How does Answerbase measure ecommerce conversion assists? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I view how many answers have been posted over a certain period of time? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
