Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
What is the URL for my mobile environment? View answer
System Administration > Other
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Why am I getting an empty question box on my website when I set up my widget? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How can I use an existing answer to answer a new question? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
What types of content is best to post on the product category level? View answer
Should my main URL and my mobile URL be the same? View answer
How can I import existing Product Q&A Content from another platform? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is it possible to edit the timestamp on a question or answer? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What is the "Category Association" option of the Full Featured Widget? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
What is the "Auto-relate page to new questions asked" option? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Where do I make a change to [SITENAME]? View answer
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
Can I post my own product Questions & Answers from the administration site? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
How long should my answers be in order to have the most value for my site? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
