What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
What are Category IDs? View answer
System Administration > Integrating Your Site
How can I style my Answerbase Q&A Widget? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
System Administration
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
Can I add users who can answer questions from the administration site? View answer
System Administration > Content Management
How do you edit the email notification settings for users? View answer
System Administration > User Management
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
System Administration > Customization
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I change the font family used? View answer
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
How long should my answers be in order to have the most value for my site? View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
What does it mean to "validate that users are posting questions in a strict question format"? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What is a Staff Expert and how do I assign one? View answer
What is the "Offering Reference" and what is it used for? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
How do I post a new question of my own from my admin site to a product page? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
How do I publish a Q&A thread after answering the question? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
System Administration > Integrating Your Site, Other
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
How do I customize the border color on the full featured widget? View answer
Where do I make a change to [SITENAME]? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How can I use an existing answer to answer a new question? View answer