If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
What happens if my product images are throwing a 404? View answer
System Administration > Integrating Your Site
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
How do I add another user in my administration dashboard for Answerbase? View answer
System Administration > User Management
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Where do I make a change to [SITENAME]? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
Can we allow auto approval of questions and manual approval of answers? View answer
How do I post a question and answer from the Answerbase administration site? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How to change the default scheduled content review settings? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
System Administration > Integrating Your Site, Other
How do I connect my Google Search Console account to Answerbase? View answer
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I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Can I integrate Answerbase into my existing application or website? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
I have added users to my website, why did they not receive an email notification? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Can I change the border color on my Ask Question widget? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
Why is email being collected on the conversion tracking code? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
What does "Total Indexable Questions" mean on my reports? View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
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