Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
How do I review Q&A content proposals from my company's previous customer communication? View answer
System Administration > Content Management
Where do I find questions asked on Google related to my products and pages? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
What is the URL for my mobile environment? View answer
System Administration > Other
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
What does enabling Schema.org markup do on Answerbase? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
Can I add users who can answer questions from the administration site? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
Can I change the border color on my Ask Question widget? View answer
How do I remove the icons for inserting images, videos, and links? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What does the Business Hours and Holidays settings control? View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
What does the timezone setting control? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
What is the "Call to Action Text" field used for? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
How do I post an answer on Answerbase? View answer
I need help posting answers to questions View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What does it do to add the product or offering name to the title of a question? View answer
What does it mean to anonymize a user? View answer
