Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
How can I import existing Product Q&A Content from another platform? View answer
System Administration > Integrating Your Site
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
System Administration > Content Management
Why am I getting an empty question box on my website when I set up my widget? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Should my main URL and my mobile URL be the same? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Ecommerce FAQ Generator
Can I copy and paste content from another source into the question or answer field? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
I need help posting answers to questions View answer
System Administration
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
How do I post an answer on Answerbase? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What is the "Call to Action Text" field used for? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
What is the "Website" field used for? View answer
How do I change the time settings in Answerbase? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Can you noindex individual question pages on Answerbase? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
How do I add a new moderator to be notified about new questions as they come in? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
How can I systematically go through content that has a low quality reputation and improve it? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What does it mean to "validate that users are posting questions in a strict question format"? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
How do I remove the icons for inserting images, videos, and links? View answer
Can I change the border color on my Ask Question widget? View answer
