I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
System Administration > Integrating Your Site
What types of content is best to post on the product category level? View answer
System Administration > Content Management
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
How do I remove the help page links from my public knowledge base? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
How do I post a new question of my own from my admin site to a product page? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
What email address is the "from" address for Answerbase notification emails to the customer? View answer
Where do I make a change to [SITENAME]? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How do I customize the border color on the full featured widget? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I add users who can answer questions from the administration site? View answer
Can I change the border color on my Ask Question widget? View answer
What does the Business Hours and Holidays settings control? View answer
System Administration > Other
How do I remove the icons for inserting images, videos, and links? View answer
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
What does the timezone setting control? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
What is the "Website" field used for? View answer
How do I change the time settings in Answerbase? View answer
System Administration
Does Answerbase offer an affiliate program? View answer
System Administration, Other
What is the "Call to Action Text" field used for? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
How do I post an answer on Answerbase? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
I need help posting answers to questions View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
