How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
How can I systematically go through content that has a low quality reputation and improve it? View answer
Do you have any alternative themes? View answer
System Administration > Customization
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How can I review answers that are submitted by my staff before they are published? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
What if I post a bunch of AI-generated content without much review or editing it? View answer
What does it mean to "validate that users are posting questions in a strict question format"? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do you disable the "Login" and "Registration" options so those don't show? View answer
How do I customize the border color on the full featured widget? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does it mean to anonymize a user? View answer
System Administration > User Management
I need help posting answers to questions View answer
System Administration
How do I post an answer on Answerbase? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What is the URL for my mobile environment? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
How do I add a new moderator to be notified about new questions as they come in? View answer
