Can I copy and paste content from another source into the question or answer field? View answer
System Administration > Content Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does it mean to anonymize a user? View answer
System Administration > User Management
I need help posting answers to questions View answer
System Administration
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
How can I systematically go through content that has a low quality reputation and improve it? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
What does the timezone setting control? View answer
How do I post an answer on Answerbase? View answer
What happens if my product images are throwing a 404? View answer
System Administration > Integrating Your Site
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What is the "Call to Action Text" field used for? View answer
Can you noindex individual question pages on Answerbase? View answer
How can I review answers that are submitted by my staff before they are published? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do I change the time settings in Answerbase? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What does it mean to "validate that users are posting questions in a strict question format"? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
How do you edit the email notification settings for users? View answer
Can I add users who can answer questions from the administration site? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
How can I see published questions that are unanswered? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I publish a Q&A thread after answering the question? View answer
Can I increase the character limit for the questions? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How can I view how many answers have been posted over a certain period of time? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
