How do I publish a Q&A thread after answering the question? View answer
System Administration > Content Management
How can I use an existing answer to answer a new question? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
How can I see published questions that are unanswered? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How can I import existing Product Q&A Content from another platform? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Does Answerbase support the Japanese language? View answer
Is there a translation of Answerbase into German? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How can I send a message to all of my users at once? View answer
System Administration > Other
How to change the default scheduled content review settings? View answer
Is there a translation of Answerbase into Polish? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
If we use your software on the wordpress blog, can we add in other plugins? View answer
How do I configure a CNAME record in Cloudflare? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Is the Q&A content owned by the customer? View answer
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
What if I get "email is already in use" when I try to create a user? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Can I add users who can answer questions from the administration site? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
How do I remove the help page links from my public knowledge base? View answer
How do you edit the email notification settings for users? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I get notified about new questions posted as a moderator? View answer