We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
What does it mean to "validate that users are posting questions in a strict question format"? View answer
System Administration > Content Management
How long should my answers be in order to have the most value for my site? View answer
What happens if my product images are throwing a 404? View answer
System Administration > Integrating Your Site
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
How can I systematically go through content that has a low quality reputation and improve it? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Can you noindex individual question pages on Answerbase? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What is the best way to view the answered inbound questions in the dashboard? View answer
How can I import existing Product Q&A Content from another platform? View answer
What types of content is best to post on the product category level? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How can I review answers that are submitted by my staff before they are published? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
How can I use an existing answer to answer a new question? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
Is the Q&A content owned by the customer? View answer
How do I configure a CNAME record in Cloudflare? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How do I publish a Q&A thread after answering the question? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I post my own product Questions & Answers from the administration site? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
How can I view how many answers have been posted over a certain period of time? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How can I style my Answerbase Q&A Widget? View answer
