Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Can I copy and paste content from another source into the question or answer field? View answer
System Administration > Content Management
What is the URL for my mobile environment? View answer
System Administration > Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Is the Q&A content owned by the customer? View answer
What does the timezone setting control? View answer
How can I use an existing answer to answer a new question? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
What does it mean to anonymize a user? View answer
System Administration > User Management
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
How do I add a new moderator to be notified about new questions as they come in? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How can I review answers that are submitted by my staff before they are published? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
What types of content is best to post on the product category level? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
System Administration > Integrating Your Site, Frequently Asked
How can I view how many answers have been posted over a certain period of time? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How can I import existing Product Q&A Content from another platform? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
Can you upload bulk questions and select them for a certain product? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If we use your software on the wordpress blog, can we add in other plugins? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management