How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
System Administration > Content Management
Can I include links in my answers when I import questions and answers content? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How do I add an external ID to a category? View answer
System Administration > Category Management
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How can I style my Answerbase Q&A Widget? View answer
System Administration > Integrating Your Site
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
Can I add users who can answer questions from the administration site? View answer
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can we allow auto approval of questions and manual approval of answers? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Where do I make a change to [SITENAME]? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If we use your software on the wordpress blog, can we add in other plugins? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
