How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
System Administration > Content Management
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
How to change the default scheduled content review settings? View answer
Can I post my own product Questions & Answers from the administration site? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
Can I copy and paste content from another source into the question or answer field? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Can you change the product on a Content Creation Recommendation? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How do you disable the "Login" and "Registration" options so those don't show? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
What does it mean if I run into Q&A structured data issues on a site? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do I publish a Q&A thread after answering the question? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
How does Answerbase measure ecommerce conversion assists? View answer
How can I see published questions that are unanswered? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
How can I view how many answers have been posted over a certain period of time? View answer
Can I increase the character limit for the questions? View answer
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
Why am I receiving emails to moderate new users? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
How can I style my Answerbase Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
What does enabling Schema.org markup do on Answerbase? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
How do you edit the email notification settings for users? View answer
How do I remove the help page links from my public knowledge base? View answer
