What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
System Administration > Content Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Can I post my own product Questions & Answers from the administration site? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
How do I remove the help page links from my public knowledge base? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
How do I post an answer on Answerbase? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
How do I change the time settings in Answerbase? View answer
System Administration
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Is the Q&A content owned by the customer? View answer
I need help posting answers to questions View answer
What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
How do I configure a CNAME record in Cloudflare? View answer
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
What does enabling Schema.org markup do on Answerbase? View answer
Where do I find questions asked on Google related to my products and pages? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
How do I get notified about new questions posted as a moderator? View answer
What happens if my product images are throwing a 404? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Can I increase the character limit for the questions? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
How can I review answers that are submitted by my staff before they are published? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
How can I view how many answers have been posted over a certain period of time? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
What types of content is best to post on the product category level? View answer