How long does Google take to crawl my new pages or content? View answer
System Administration > Content Management
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Can you upload bulk questions and select them for a certain product? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
System Administration > Integrating Your Site, Other
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Why am I receiving emails to moderate new users? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
How can I style my Answerbase Q&A Widget? View answer
System Administration > Integrating Your Site
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
How do I reset a user's email address in Answerbase's Administration Portal? View answer
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can I add users who can answer questions from the administration site? View answer
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
Can I change the font family used? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
What is an Administrator and how do I assign one?
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
Do you have any alternative themes? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Can I moderate questions and answers before they appear on the site? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
Is there an option to moderate comments, like with regular questions and answers? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
How do I change the password for an administrator or moderator? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How can I import existing Product Q&A Content from another platform? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization