What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
System Administration > Content Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
System Administration > Integrating Your Site
How do I change the time settings in Answerbase? View answer
System Administration
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What does it do to add the product or offering name to the title of a question? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
System Administration > User Management
How do I add a new moderator to be notified about new questions as they come in? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
What is the "Call to Action Text" field used for? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What does it mean to "validate that users are posting questions in a strict question format"? View answer
What is the "Offering Reference" and what is it used for? View answer
What does it mean to anonymize a user? View answer
What are the default notification settings for new users created on Answerbase? View answer
I need help posting answers to questions View answer
How do I post an answer on Answerbase? View answer
How do you edit the email notification settings for users? View answer
Can you noindex individual question pages on Answerbase? View answer
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
What types of content is best to post on the product category level? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
How do I review Q&A content proposals from my company's previous customer communication? View answer
How can I review answers that are submitted by my staff before they are published? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Can I increase the character limit for the questions? View answer
How do I remove the help page links from my public knowledge base? View answer
System Administration > Customization
Why is email being collected on the conversion tracking code? View answer
Ecommerce Product Q&A
How can I view how many answers have been posted over a certain period of time? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How can I see published questions that are unanswered? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
How do I post a new question of my own from my admin site to a product page? View answer
