Can I increase the character limit for the questions? View answer
System Administration > Content Management
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
How can I style my Answerbase Q&A Widget? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
Can I add users who can answer questions from the administration site? View answer
How do you edit the email notification settings for users? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
System Administration > Customization
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
How do I customize the border color on the full featured widget? View answer
Where do I make a change to [SITENAME]? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If we use your software on the wordpress blog, can we add in other plugins? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
System Administration > Integrating Your Site, Other
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Is it possible to edit the timestamp on a question or answer?
Is there an API that does login verification on an existing user that asks a new question? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
