How do I review Q&A content proposals from my company's previous customer communication? View answer
System Administration > Content Management
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
What types of content is best to post on the product category level? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
Can I change the font family used? View answer
System Administration > Customization
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
System Administration
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What does the timezone setting control? View answer
System Administration > Other
What does the Business Hours and Holidays settings control? View answer
How can I systematically go through content that has a low quality reputation and improve it? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
I need help posting answers to questions View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What is the "Call to Action Text" field used for? View answer
What does it mean to anonymize a user? View answer
System Administration > User Management
Can you noindex individual question pages on Answerbase? View answer
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
What does it do to add the product or offering name to the title of a question? View answer
How to change the default scheduled content review settings? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can you change the product on a Content Creation Recommendation? View answer
Can I post my own product Questions & Answers from the administration site? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Can I copy and paste content from another source into the question or answer field? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
Are there limits to how many AI-Enhanced page-by-page recommendations I get per month? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How long does Google take to crawl my new pages or content? View answer
Can you upload bulk questions and select them for a certain product? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
How do I get moderation emails sent to another user besides the administrator? View answer
How do I find the list of questions associated with each of my products? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
How can I view how many answers have been posted over a certain period of time? View answer
How do I publish a Q&A thread after answering the question? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How do I post a new question of my own from my admin site to a product page? View answer
