We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
System Administration > Customization
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do you add a video to a question or an answer response to that question on Answerbase? View answer
System Administration > Content Management
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
System Administration > Customization, Other
Can I include links in my answers when I import questions and answers content? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
How do I add an external ID to a category? View answer
System Administration > Category Management
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Does Answerbase support the Japanese language? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Does AnswerBase integrate with Google Analytics? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How do I change the email address associated with my account? View answer
System Administration > Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Is there a translation of Answerbase into Polish? View answer
Can an administrator change how many points a user is awarded on Answerbase? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
What does the timezone setting control? View answer
What is the "Website" field used for? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Can I set a custom length for my Question Title? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
How do I increase the character limit for the SiteMap verification text?
What is the best way to view the answered inbound questions in the dashboard? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
What is the "Questions to Display" option of the Full Featured Widget? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Can I advertise on my Answerbase pages? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can you noindex individual question pages on Answerbase? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
