How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
System Administration > Integrating Your Site
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
System Administration > Customization
Do I need to set up a unique email account to support the email communication with users? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
System Administration > Content Management
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
How does Answerbase send a Q&A pair to your support ticket platform? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make it so links from specific users are "follow" links as opposed to "unfollow"? View answer
Can I change the font family used? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
How do I change the time settings in Answerbase? View answer
System Administration
Does Answerbase offer an affiliate program? View answer
System Administration, Other
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
How do I post an answer on Answerbase? View answer
Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
I need help posting answers to questions View answer
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
What is the "Offering Reference" and what is it used for? View answer
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
Is there a translation of Answerbase into Russian? View answer
System Administration > Customization, Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
What is the URL for my mobile environment? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
