How do I assign user roles to new users or existing users? View answer
System Administration > User Management
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
Is there a translation of Answerbase into German? View answer
System Administration > Customization, Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
How do I get notified about new questions posted as a moderator? View answer
System Administration > Content Management
How do I reset a user's password in Answerbase's Administration Portal? View answer
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Is it possible to change the name of the site and how can I do that? View answer
System Administration > Customization
How do I change the time settings in Answerbase? View answer
System Administration
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
I need help posting answers to questions View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
What is the "Website" field used for? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is there a way for the widget to not show the Question Details and tagging screens? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
System Administration > Integrating Your Site
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is there a way to display the "body top" on only the landing page instead of every page? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
What does it mean to "validate that users are posting questions in a strict question format"? View answer
What is a moderator and how do I assign one? View answer
How long should my answers be in order to have the most value for my site? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How can I systematically go through content that has a low quality reputation and improve it? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
Can you noindex individual question pages on Answerbase? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
How do I attach Answerbase to my website? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
How can I import existing Product Q&A Content from another platform? View answer
How can I review answers that are submitted by my staff before they are published? View answer
