Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Can I post my own product Questions & Answers from the administration site? View answer
System Administration > Content Management
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
System Administration
How do I post a question and answer from the Answerbase administration site? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How to change the default scheduled content review settings? View answer
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How do you edit the email notification settings for users? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can you change the product on a Content Creation Recommendation? View answer
Does AnswerBase integrate with Google Analytics? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
Can I include links in my answers when I import questions and answers content? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I change the time settings in Answerbase? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
Can I import more than one user at a time? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How can I style my Answerbase Q&A Widget? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I set a custom length for my Question Title? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
