What is the "Website" field used for? View answer
System Administration > Other
What is the "Call to Action Text" field used for? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What does it mean to anonymize a user? View answer
System Administration > User Management
I need help posting answers to questions View answer
System Administration
How do I post an answer on Answerbase? View answer
System Administration > Content Management
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
Does Answerbase offer an affiliate program? View answer
Sales Support, System Administration
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Can I ask my members to pay for a subscription to access my site? View answer
Sales Support, System Administration > Customization, Public Q&A System > Registration and Login
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Sales Support, System Administration > Customization
Do I have to install anything or can I control my whole Answerbase site online? View answer
Sales Support, System Administration > Other
Is there a translation of Answerbase into Russian? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
System Administration > Integrating Your Site
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Sales Support, System Administration > Integrating Your Site
Does AnswerBase integrate with Google Analytics? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Can I put Google Adsense on my Q&A pages throughout my site? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I import more than one user at a time? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How can I import existing Product Q&A Content from another platform? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
How can I review answers that are submitted by my staff before they are published? View answer
