Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
How do I see the performance of my Q&A landing pages in Google Search Console?
Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
How do I get moderation emails sent to another user besides the administrator? View answer
System Administration > Moderation
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Does Answerbase have a solution for integration with MS Active directory? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
What types of content is best to post on the product category level? View answer
Where do I make a change to [SITENAME]? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What happens if my product images are throwing a 404? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
What is the "External ID" of a Category or Tag? View answer
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
How do do simple branding on my Answerbase knowledge base? View answer
Can I integrate Answerbase into my existing application or website? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How do I add an external ID to a category? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
What does "Total Indexable Questions" mean on my reports? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
How do I add a new moderator to be notified about new questions as they come in? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer