How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How do I post a question and answer from the Answerbase administration site? View answer
System Administration > Content Management
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
Can I copy and paste content from another source into the question or answer field? View answer
How can we send an email broadcast to all our users? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do I change the email address associated with my account? View answer
System Administration > Other
Can you upload bulk questions and select them for a certain product? View answer
How does Answerbase measure ecommerce conversion assists? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I increase the character limit for the questions? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Why am I receiving emails to moderate new users? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can an administrator change how many points a user is awarded on Answerbase? View answer
How do I get notified about new questions posted as a moderator? View answer
How do I make it so questions look like they're posted by other users as opposed to our staff? View answer
System Administration
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Can I import more than one user at a time? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Can I change the font family used? View answer
System Administration > Customization
Is it possible to add a SSL Certificate along with the custom Domain? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Does AnswerBase integrate with Google Analytics? View answer
Is there a widget that offers the option of writing answers to questions? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
What does it mean to anonymize a user? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Offering Reference" and what is it used for? View answer
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
How do I create my own Twitter application for Twitter login? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What are user roles and what do they do? View answer
How long should my answers be in order to have the most value for my site? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What does "Total Indexable Questions" mean on my reports? View answer
How do I create my own LinkedIn application for LinkedIn login? View answer
