How can we send an email broadcast to all our users? View answer
System Administration > User Management
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
How do you disable the "Login" and "Registration" options so those don't show? View answer
System Administration > Customization
What does it mean if I run into Q&A structured data issues on a site? View answer
System Administration > Content Management
How long does DNS propagation take? View answer
System Administration > Integrating Your Site
How do I add another user in my administration dashboard for Answerbase? View answer
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How long should my answers be in order to have the most value for my site? View answer
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
What are Category IDs? View answer
Can I set a custom length for my Question Title? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
When customizing a website header, is it possible to change the font size of the title display? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
What is the "External ID" of a Category or Tag? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How can I remove products manually from the list of products shown on our Answerbase site? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
How can I send a message to all of my users at once? View answer
System Administration > Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
Is it possible to change the name of the site and how can I do that? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
Can I import more than one user at a time? View answer
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
System Administration
Can I change the font family used? View answer