How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What are Category IDs? View answer
System Administration > Integrating Your Site
What does it mean to "validate that users are posting questions in a strict question format"? View answer
System Administration > Content Management
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What is the "Website" field used for? View answer
System Administration > Other
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I post a question and answer from the Answerbase administration site? View answer
What if I get "email is already in use" when I try to create a user? View answer
System Administration > User Management
What is an Administrator and how do I assign one?
System Administration
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I add another user in my administration dashboard for Answerbase? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
What is the "Questions to Display" option of the Full Featured Widget? View answer
How do I reset a user's email address in Answerbase's Administration Portal? View answer
Can you change the product on a Content Creation Recommendation? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
How do I notify someone that they are setup with an account to my site? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Can I make Tags optional when someone posts a question? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I find the list of questions associated with each of my products? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Can I have a list of supported hardware necessary to run your software? View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
How to change the default scheduled content review settings? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How do I increase the character limit for the SiteMap verification text?
How can I import existing Product Q&A Content from another platform? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation