How do I publish a Q&A thread after answering the question? View answer
System Administration > Content Management
Can I import more than one user at a time? View answer
System Administration > User Management
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
The timezone on my site does not match where I live; how can I change it? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
Can you disable the voting system on Answerbase for answers and other types of content? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How can I view how many answers have been posted over a certain period of time? View answer
System Administration
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
How do you change the Product Category or Collection that questions are associated with? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
How to change the default scheduled content review settings? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I create a widget that displays only unanswered questions? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
