Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Sales Support, System Administration > Integrating Your Site
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Sales Support
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
System Administration > Customization
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Sales Support
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Does Answerbase currently support the German language? View answer
Sales Support, Public Q&A System > Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Sales Support
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Sales Support, Billing and Payments
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
Are there any discounts on plan prices for non-profit companies?
Can I advertise on my Answerbase pages? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
How long does DNS propagation take? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Can I integrate Answerbase into my existing application or website? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
