If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
When answering questions, what is the field "Reference a Source" used for? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How long does a session last once a user is logged in? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
While registering, can a person choose his field of expertise? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can we control the answers so they are only viewable by the person who asked the question? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How is an answer selected and voted as the best answer? View answer
Is it possible to allow generic access from the public without them creating an account? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How long is a standard session timeout? View answer
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Where can I find the Single Sign-On (SSO) documentation? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
How long do logged in sessions last for users?
How can I charge people money for registration and access to my Q&A environment? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How do I remove or disable the blurry words on the login page? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
How do you show a list of active members on the knowledge base? View answer
What users will show as "contributors" on the platform? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there an API that does login verification on an existing user that asks a new question? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other