How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
Can I assign questions or send questions to specific staff members so they can answer them? View answer
What if I post a bunch of AI-generated content without much review or editing it? View answer
How do I change the password for an administrator or moderator? View answer
How can I use an existing answer to answer a new question? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
What does it mean to anonymize a user? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Where do I find questions asked on Google related to my products and pages? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Can I add users who can answer questions from the administration site? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
How to change the default scheduled content review settings? View answer
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
How do I post a new question of my own from my admin site to a product page? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What is an Administrator and how do I assign one?
System Administration
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I create a widget that displays only unanswered questions? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can you change the product on a Content Creation Recommendation? View answer
How do I post a question and answer from the Answerbase administration site? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
