Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
How many users does the Basic Account and Professional Account support? View answer
Sales Support, System Administration > User Management
Does Answerbase have a solution for integration with MS Active directory? View answer
Sales Support, System Administration > Integrating Your Site
How can I send a message to all of my users at once? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
Is there a translation of Answerbase into French? View answer
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can an ordinary user edit or delete their postings? View answer
Public Q&A System > Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
How many users can I have on the Basic plan? View answer
Do you have a WordPress plugin? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Sales Support, Public Q&A System > Other
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Do you have instant-search? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Public Q&A System > Registration and Login
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Can I have a list of supported hardware necessary to run your software? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Public Q&A System > Other, System Administration > Customization
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Sales Support, Billing and Payments
Can we make people pay to ask questions? View answer
Sales Support, Public Q&A System > Asking Questions
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Public Q&A System > Registration and Login
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Sales Support
I have added users to my website, why did they not receive an email notification? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
