Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Public Q&A System > Registration and Login
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Sales Support, System Administration > Customization
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Sales Support, Public Q&A System > Other
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Sales Support
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Sales Support, System Administration > Integrating Your Site
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Sales Support
I have added users to my website, why did they not receive an email notification? View answer
System Administration > User Management
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
How can we send an email broadcast to all our users? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What is the uptime/reliability for your hosted solution? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
What is provided in the enterprise plan? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Can I make Tags optional when someone posts a question? View answer
How do I customize the border color on the full featured widget? View answer
