Is there a way to display the "body top" on only the landing page instead of every page? View answer
System Administration > Customization
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
System Administration > Customization, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do you add a video to a question or an answer response to that question on Answerbase? View answer
System Administration > Content Management
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Can I include links in my answers when I import questions and answers content? View answer
Can you upload bulk questions and select them for a certain product? View answer
How do I add an external ID to a category? View answer
System Administration > Category Management
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Is there a translation of Answerbase into Polish? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
How do I get notified about new questions posted as a moderator? View answer
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to change the name of the site and how can I do that? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
Can I add users who can answer questions from the administration site? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
How do I change the time settings in Answerbase? View answer
System Administration
I need help posting answers to questions View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
How can I review answers that are submitted by my staff before they are published? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How can I import existing Product Q&A Content from another platform? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
How do I increase the character limit for the SiteMap verification text?
