If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
How can we send an email broadcast to all our users? View answer
System Administration > User Management
What is the "Forums" tab in the "AI-Enabled Page SEO with Helpful Content" recommendations workflow? View answer
Ecommerce Product Q&A
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
I have added users to my website, why did they not receive an email notification? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
Is there a way to display the "body top" on only the landing page instead of every page? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
What are Category IDs? View answer
Can I have a list of supported hardware necessary to run your software? View answer
System Administration > Other, Other
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
What happens if my product images are throwing a 404? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
How to change the default scheduled content review settings? View answer
How do I post a question and answer from the Answerbase administration site? View answer
test View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Does Answerbase have a solution for integration with MS Active directory? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
What is the "External ID" of a Category or Tag? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How do I increase the character limit for the SiteMap verification text?
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs