Can we get Answerbase to run in a locked student area of our site program? View answer
System Administration > Integrating Your Site, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
System Administration > Customization, Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Where do I make a change to [SITENAME]? View answer
System Administration > Customization
How can we send an email broadcast to all our users? View answer
System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
What is the uptime/reliability for your hosted solution? View answer
Other
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
System Administration > Integrating Your Site
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
What does it mean if a question is "closed" or "open"
How can I remove the "Help" and "Share" tools from my site? View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I import more than one user at a time? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
How long is a standard session timeout? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Is there a plan that allows embedding widgets over https? View answer